Harris County (TX)-posted about 1 month ago
Full-time • Entry Level
Onsite • Houston, TX
501-1,000 employees
Construction of Buildings

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. This is a grant-funded position. Position Overview: The Immunization Program Medical Assistant-Client Support Specialist (MA-CSS) will support health services provided to patients by ensuring quality patient care through immunization operations. Under the clinical guidance/oversight of the Immunization Program, the Immunization Program MA-CSS will be responsible for performing both front and back office duties, all clinical tasks are in accordance with all Harris County Public Health policies, and procedures as delegated by the Local Health Authority. Also performing clerical front desk duties to support the operations flow. This position supports the Harris County Public Health Department (HCPH), and reports to the Mobile Immunization Assistant Program Manager. This position will work with our Mobile Immunization & Immunization Program teams, and will travel throughout Harris County.

  • Assists with patient appointments by performing vaccine administration, vaccine preparation, specimen collection, vital signs, & gathering patient histories.
  • Perform clinic front office duties; scheduling, answering phone, and checking patients in/out as needed.
  • Prepares and labels all patient specimens for transport to appropriate laboratories.
  • Provides support for case investigation, vaccination, and specimen collection for Vaccine Preventable Diseases.
  • Maintains laboratory, mobile vaccine operations areas, and exam rooms in a neat, clean, and orderly manner in accordance with infection control policies, and complete monthly inventory.
  • Assists in performing data entry and electronic data processing by using the HCPH electronic medical record system (Epic), Microsoft Excel, and any other related programs/sites.
  • Support the coordination of scheduling patients to receive services from Multidisciplinary team members and provide services as needed.
  • Interviews client to collect required information for eligibility determination, using grant and payer guidelines.
  • Completion of an accredited community college or business/technical school Medical Assistant program
  • At least six (6) months of experience in a healthcare setting
  • Experience in phlebotomy
  • American Heart Association CPR Certification
  • Valid Texas Driver's License
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent communication skills (verbal & written).
  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
  • Ability to maintain confidentiality when dealing with sensitive information.
  • Ability to work well with teammates.
  • Communicates clearly and effectively, both orally and in writing.
  • Medical Assistant Certification
  • Bilingual (English/Spanish)
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance
  • Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
  • Eleven (11) County-observed holidays
  • One (1) floating holiday per year
  • Paid Parental Leave
  • Sick Leave
  • 457 Deferred Compensation Plan
  • Professional learning & development opportunities
  • Retirement pension (TCDRS defined benefit plan)
  • Flexible work schedule
  • METRO RideSponsor Program
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