Medical Assistant- Chronic and Complex Care Management

Nevada System of Higher Education•Arlington Heights, IL

6d•$20 - $29•Hybrid

About The Position

Medical Assistant, Chronic and Complex Care Management Position Highlights: Position: Medical Assistant Location: 3040 W Salt Creek Ln. Arlington Heights, IL. Full Time: 40 hours/week Hours: Monday – Friday (8:30a – 5p), Hybrid position. What you will do: The Chronic and Complex management program (CCM) Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness. Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations. Support and reinforce provider and patient interactions with recommended treatments and therapies. Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan Support rising risk patient population and as needed support the MSW or RN with the higher risk patients Engages and enrolls patient in CCM Manages tasks in portal for patients that require outreach and support with coordination of care Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month Refers clinical issues to RN Support with connecting patients to resources Support patients with appt scheduling and coordination of care

Requirements

Working knowledge of and experience with the use clinical equipment and materials.
BLS/CPR Certification for the Healthcare Provider required
Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.

Responsibilities

Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness.
Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations.
Support and reinforce provider and patient interactions with recommended treatments and therapies.
Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan
Support rising risk patient population and as needed support the MSW or RN with the higher risk patients
Engages and enrolls patient in CCM
Manages tasks in portal for patients that require outreach and support with coordination of care
Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month
Refers clinical issues to RN
Support with connecting patients to resources
Support patients with appt scheduling and coordination of care