Medical Assistant, Certified

NorthLakes Community Clinic•Turtle Lake, WI

13d•$20•Onsite

About The Position

Caring for our community starts with you. Join a team that believes everyone deserves care. Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment. A Medical Assistant supports the delivery of whole-person quality care by engaging patients and all members of the care team to deliver patient-centered care. Salary begins at $20.45 + per hour depending on experience. Under the supervision of the medical provider, collaborates with the care team in the delivery of patient-centered care. The MA plays a key role in promoting access to care by removing barriers, engaging patients in preventative care and assisting them with their treatment plans. Participates in delivering whole-person quality care to improve patient outcomes. Participates in daily huddle and pre-visit planning with care team to address care needs effectively. Rooms patients, measures vital signs, such as pulse, temperature, blood pressure, weight, and height. Engages patients regarding current symptoms, medications, allergies and other health related information using standardized screeners, and update EHR. Prepares rooms and patients for medical exams and assists with treatments and procedures. Gives injections, tests and procedures (e.g., EKGs, blood tests) and may perform routine laboratory tests. Prepares charts for refill requests, responds to patients requests in consultation with medical providers and RN. Cleans and sterilizes instruments. Inventories and orders medical supplies and materials. Coordinates referrals including coordination with other departments and facilities to support follow up appointments. Reviews and understands immunization status of patients along with other preventative interventions, and assists teams in engaging patients around preventative care. Works with care teams and other staff in strategies for preventative care and improving patient health outcomes. Engages patients with their treatment plan and coordinates with other care team members to support whole-person care (e.g., RN, Community Health Worker,, etc.) Gathers relevant information about social drivers of health including social history, gender identity, to help deliver culturally informed care. Identifies barriers to wellness and helps coordinate assistance for patients (e.g., insurance, PAs, transportation, pharmacy, etc.). Helps assist with hospital admissions and outside referrals as directed by providers. Schedules appointments, maintains electronic medical records and documents all relevant patient information in the EHR. Qualifications and Education Requirements: Certified Role: Current Medical Assisting certification by national agency required. One-year certificate from college or technical school or completion of Medical Assistant program; three or more months related experience with; or equivalent combination of education and experience. Non-Certified Role: Three or more months related experience and/or clinical training preferred. Credentials, Certification, Licensure: Current CPR certification required for all roles. Certification from an accredited agency within 12 months of hire is strongly preferred. Preferred Skills: Strong communication skills, organizational skills and time management skills. Benefit Statement For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes: • Medical and dental insurance • Employer paid group term life and disability • Employer contribution toward Health Savings Account • Flexible Spending Accounts • Paid Time Off (PTO), Paid Holidays and Paid Leave Bank • 403(b) with a 4% employer match Various voluntary benefits: • Vision Insurance • Supplemental Life, AD&D and Disability • Tuition reimbursement • Health and Wellness reimbursement program • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members • Partner of HRSA/NHSC loan repayment program Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness. NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. All offers of employment are contingent upon successful completion of a criminal background check and references. NorthLakes Community Clinic is a Federally Qualified Community Health Center that operates 19 clinics in 19 communities throughout 13 counties in Wisconsin. We provide a variety of services based on the needs of the communities that we serve, including primary Medical, Dental, and Behavioral Health. All people are welcome to receive care regardless of their insurance status and ability to pay. For those that qualify we have a Sliding Fee Scale that is based on income. We are deeply involved in our communities providing Dental and Behavioral Health in schools, taking dental care to nursing homes, and working with WIC – Women, Infants, and Children. Since our opening in 2008, we aim to fill the gaps in healthcare and fulfill our vision of healthy, prosperous, engaged communities where everyone thrives. As a Community Health Center and National Health Service Corporation, we promise to : Serve all patients. Offer discounted fees for patients who qualify. Not deny services based on a person’s Race, Color, Sex, National Origin, Disability, Religion, Sexual Orientation, or inability to Pay. Accept insurance including Medicaid, Medicare, and Children’s Health Insurance Program. We are governed by a patient-majority board that meets monthly.

Requirements

Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment.
Certified Role: Current Medical Assisting certification by national agency required.
One-year certificate from college or technical school or completion of Medical Assistant program; three or more months related experience with; or equivalent combination of education and experience.
Non-Certified Role: Three or more months related experience and/or clinical training preferred.
Current CPR certification required for all roles.

Nice To Haves

Certification from an accredited agency within 12 months of hire is strongly preferred.
Strong communication skills, organizational skills and time management skills.

Responsibilities

Under the supervision of the medical provider, collaborates with the care team in the delivery of patient-centered care.
Participates in delivering whole-person quality care to improve patient outcomes.
Participates in daily huddle and pre-visit planning with care team to address care needs effectively.
Rooms patients, measures vital signs, such as pulse, temperature, blood pressure, weight, and height.
Engages patients regarding current symptoms, medications, allergies and other health related information using standardized screeners, and update EHR.
Prepares rooms and patients for medical exams and assists with treatments and procedures.
Gives injections, tests and procedures (e.g., EKGs, blood tests) and may perform routine laboratory tests.
Prepares charts for refill requests, responds to patients requests in consultation with medical providers and RN.
Cleans and sterilizes instruments.
Inventories and orders medical supplies and materials.
Coordinates referrals including coordination with other departments and facilities to support follow up appointments.
Reviews and understands immunization status of patients along with other preventative interventions, and assists teams in engaging patients around preventative care.
Works with care teams and other staff in strategies for preventative care and improving patient health outcomes.
Engages patients with their treatment plan and coordinates with other care team members to support whole-person care (e.g., RN, Community Health Worker,, etc.)
Gathers relevant information about social drivers of health including social history, gender identity, to help deliver culturally informed care.
Identifies barriers to wellness and helps coordinate assistance for patients (e.g., insurance, PAs, transportation, pharmacy, etc.).
Helps assist with hospital admissions and outside referrals as directed by providers.
Schedules appointments, maintains electronic medical records and documents all relevant patient information in the EHR.

Benefits

Medical and dental insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
403(b) with a 4% employer match
Vision Insurance
Supplemental Life, AD&D and Disability
Tuition reimbursement
Health and Wellness reimbursement program
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Partner of HRSA/NHSC loan repayment program