Come join our Team! We invite you to come grow with our dynamic healthcare organization providing medical, dental and behavioral health services for Chelan and Douglas counties! We offer a progressive and extremely competitive compensation and benefits package. Job Summary The Medical Assistant Certified’s primary function is to prepare patients for their office visit by obtaining and documenting vital signs and medical history and to provide assistance and support to the professional health care provider and/or nursing staff. This position works within the healthcare team and is responsible for acting on tasks delegated including medication administration, procedure set-up, assistance and follow-through, administration of ordered treatments. This position provides patient care support duties and clerical duties to assist with patient flow. Job Specific Competencies 1. Clinical Processes a. Disposing of biohazardous materials b. Practicing standard precautions c. Performing aseptic procedures d. Preparing for and assisting in sterile procedures e. Taking vital signs f. Preparing patients for examination g. Intradermal, subcutaneous, and intramuscular injections h. Observing and reporting patients’ signs or symptoms i. Capillary blood withdrawal and venipuncture j. Obtaining specimens for microbiological testing k. Instructing patients in proper technique to collect urine and fecal specimens l. Diagnostic testing m. Tests waived under the federal clinical laboratory improvement amendments program 2. Patient Care a. Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge. b. Maintaining medical and immunization records. Obtaining vital signs and medication information, obtaining and recording patient history. c. Preparing and maintaining examination and treatment areas. Sorting, storing, and restocking exam/procedure rooms with supplies. Preparing patients for and assisting with routine and specialty examinations, procedures, treatments, and minor office surgeries utilizing no more than local anesthetic. d. Assists with providing organized patient flow. e. Works closely with provider and nursing staff to help facilitate rapid response to patient needs. f. Screening and following up on test results as directed by a healthcare practitioner. g. Prepares patient referrals. h. Assists provider/nursing staff with patient tracking systems. Enters patients into appropriate recall plans. i. Administration of medications including eye drops, topical ointments, and vaccines including combination or multidose vaccines. i. Administered only by unit or single dosage, or by dosage calculated and verified by a health care practitioner. Combination vaccines are considered a unit dose. ii. Limited to approved CVCH MA-C medication list and vaccines as authorized by a health care practitioner under the scope of his or her license. iii. Administered pursuant to a written order from a health care practitioner. 3. Reception Duties a. Greets patients and visitors, handles incoming calls and performs general administrative duties. b. Makes appointments in conformance with protocols, procedures and schedules. c. Performs other duties and tasks as assigned by supervisor. d. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. e. Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe and utilized appropriately at all times, and participates in emergency drills. f. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. g. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. h. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. i. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. j. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation. Performs other duties and tasks as assigned by supervisor Start shift on time and meet attendance standards per the FTE assigned in HRIS system. Follow safety policies and maintain a clean, safe work environment. Demonstrate sound work ethics, flexibility, and cultural sensitivity Uphold CVCH’s mission and core values in all interactions. Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED