Medical Assistant Certified

Sea Mar Community Health Centers•Marysville, WA

6d•$23•Onsite

About The Position

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Medical Assistant Certified - Posting #26125 Hourly Rate: $23.39 Position Summary: Full-time Medical Assistant position available for our Marysville Medical Clinic. Ideal candidates will have proven excellent customer services skills, demonstrate an enthusiastic & professional demeanor, and excel at multi-tasking. Medical Assistants are an integral part of the care team; ensuring patient flow and providing quality patient care in a safe and timely manner. Must be bilingual in English/Spanish. Bilingual in other languages welcome. Must be available to work a Tuesday through Saturday schedule after being fully trained. Essential duties and responsibilities: The MA is the person who is responsible for ensuring that ALL patient clinical measures are being addressed and will do so by doing thorough EHR reviews, tracking and documenting all clinical measures/outcomes for patients in EHR. This includes seeing 18/21 patients per day with an assigned provider as well as reaching out to patients who have care gaps. Will coordinate and process all patient referrals, for both internal and external services. In managing patient referrals, the MA will work closely with Referral Coordinators when/if any patient referrals are being handled by them as per established protocols and processes. Must be team oriented and work collaboratively with all care team members to provide the best outcomes for the patients and the organization based on the Patient-Centered Medical Home model of care. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Demonstrates knowledge of the principles of growth and development over the life span. Must be able to assist providers in serving and average of 18/21 patients per day (based on provider type). Is able to identify and categorize each patient’s age-specific grouping of needs and clinical measures such as those for infant, adolescent, adult or geriatric patients. Is able to identify the patient’s clinical needs according to diagnosis and follow clinical guideline according to protocol. Is responsible for the Pre-Huddle preparation and participation in the Care Team Huddle to ensure the collection of all relative clinic forms, quality measures, lab and x-ray reports and review of the Patient Manager and Medication confirmation process and any additional information necessary to be prepared for the patient’s visit. Prepares the patient for their visit with the Care Team. The MA will be responsible for obtaining patient subjective information and vital signs. Will ensure documentation of all relevant information, care provided and processes engaged in, in accordance with Sea Mar protocol. Prepares exam and procedure rooms by stocking with the appropriate supplies and disinfecting as per established protocol. Maintains professional standards and follows the treatment policies and procedures of the organization. This will require the MA to administer IM, SubQ and intradermal injections. He/she will also administer oral, rectal, inhaled medication as ordered by the provider. Ensures that medication administration is documented according to protocol. Responsible for maintaining and reconciling medication and immunization data/list. Attends regular staff meetings and in service training. Ensures medication storage, maintenance, dispensing and waste logs are maintained in accordance with Sea Mar policies and procedures. Any area of non-compliance should be reported immediately to the supervisor manager. Ensures quality controls are performed and documented as required. Any area of non-compliance should be reported immediately to the supervisor / manager. Assists providers with GYN exams, I & D’s, and other minor procedures. Demonstrates clear and concise written and verbal communication skills. Reports any abnormal vital signs to the provider immediately. Utilizes aseptic (sterile) technique. Assists with ordering of department supplies. Assists Nursing/MA Supervisors with streamlining and implementing pod/flow systems to improve efficiency and effectiveness. Ensures that all medical, nursing, health & safety and personnel policies and procedures are being followed and implemented. Completes all point of care referrals for patients including specialty care, care coordination and other services. Informs patients regarding specialty referral, providing required information to specialist’s offices for point of care referral processing, including but not limited to, labs, EHR notes, etc. Assists with obtaining laboratory tests and results. Assist with obtaining patient notes and records from hospitals and other provider offices. Will appropriately and professionally communicate provider delays and delays in patient flow to the front desk staff, direct supervisor and the patient. Ensure proper management of bio-hazardous waste. Assists with pharmacy requests. Ensures infection control and standard precautions are followed according to Sea Mar policy. Demonstrates proficiency in the nursing parameters of the Electronic Health Record and Practice Management Application programs. Demonstrates knowledge, proficiency and compliance with regulatory requirements including, but not limited to: Joint Commission, NPSG, Department of Health, Clinical Quality Measures, PCMH, QI and other contractual obligations. If works as a Scribe, the MA will demonstrate proficiency as a scribe. Will ensure compliance with all HIPAA regulations at all times. Will perform other duties as assigned. Personnel and Performance Metrics: Adhere to schedule and be prepared to provide services by 8am each day Provider services using AIDET skills at all times Complete quality care gaps for 100% of patients treated Provider services to a minimum of ten patients a day Strongly support Follow My Health enrollment Close chart notes within 24 hours of service Must be able to support an average of 21 patient visits a day for a full days schedule per provider (MD) and an average of 18 patient visits per day per provider (ARNP/PA). This is not a full comprehensive list of Duties/Responsibilities. Other duties may be assigned.

Requirements

Must have Washington State Medical Assistant Certificate.
Basic Life Support (BLS) CPR is required and maintained throughout employment.
Must be available to work a Tuesday through Saturday schedule after being fully trained.

Nice To Haves

Minimum one year experience as an MA Assistant preferred in Family Medicine.
Bilingual in English/Spanish is preferred but not required.
Bilingual in other languages welcome.

Responsibilities

Ensuring that ALL patient clinical measures are being addressed and will do so by doing thorough EHR reviews, tracking and documenting all clinical measures/outcomes for patients in EHR.
Coordinate and process all patient referrals, for both internal and external services.
Work collaboratively with all care team members to provide the best outcomes for the patients and the organization based on the Patient-Centered Medical Home model of care.
Assist providers in serving and average of 18/21 patients per day (based on provider type).
Identify and categorize each patient’s age-specific grouping of needs and clinical measures such as those for infant, adolescent, adult or geriatric patients.
Identify the patient’s clinical needs according to diagnosis and follow clinical guideline according to protocol.
Responsible for the Pre-Huddle preparation and participation in the Care Team Huddle to ensure the collection of all relative clinic forms, quality measures, lab and x-ray reports and review of the Patient Manager and Medication confirmation process and any additional information necessary to be prepared for the patient’s visit.
Prepare the patient for their visit with the Care Team. The MA will be responsible for obtaining patient subjective information and vital signs.
Ensure documentation of all relevant information, care provided and processes engaged in, in accordance with Sea Mar protocol.
Prepare exam and procedure rooms by stocking with the appropriate supplies and disinfecting as per established protocol.
Maintain professional standards and follows the treatment policies and procedures of the organization.
Administer IM, SubQ and intradermal injections. He/she will also administer oral, rectal, inhaled medication as ordered by the provider.
Ensure that medication administration is documented according to protocol.
Responsible for maintaining and reconciling medication and immunization data/list.
Attend regular staff meetings and in service training.
Ensure medication storage, maintenance, dispensing and waste logs are maintained in accordance with Sea Mar policies and procedures.
Ensure quality controls are performed and documented as required.
Assist providers with GYN exams, I & D’s, and other minor procedures.
Demonstrate clear and concise written and verbal communication skills.
Report any abnormal vital signs to the provider immediately.
Utilize aseptic (sterile) technique.
Assist with ordering of department supplies.
Assist Nursing/MA Supervisors with streamlining and implementing pod/flow systems to improve efficiency and effectiveness.
Ensure that all medical, nursing, health & safety and personnel policies and procedures are being followed and implemented.
Completes all point of care referrals for patients including specialty care, care coordination and other services.
Assist with obtaining laboratory tests and results.
Assist with obtaining patient notes and records from hospitals and other provider offices.
Communicate provider delays and delays in patient flow to the front desk staff, direct supervisor and the patient.
Ensure proper management of bio-hazardous waste.
Assist with pharmacy requests.
Ensure infection control and standard precautions are followed according to Sea Mar policy.
Demonstrate proficiency in the nursing parameters of the Electronic Health Record and Practice Management Application programs.
Demonstrate knowledge, proficiency and compliance with regulatory requirements including, but not limited to: Joint Commission, NPSG, Department of Health, Clinical Quality Measures, PCMH, QI and other contractual obligations.
Ensure compliance with all HIPAA regulations at all times.
Perform other duties as assigned.
Adhere to schedule and be prepared to provide services by 8am each day
Provider services using AIDET skills at all times
Complete quality care gaps for 100% of patients treated
Provider services to a minimum of ten patients a day
Strongly support Follow My Health enrollment
Close chart notes within 24 hours of service
Support an average of 21 patient visits a day for a full days schedule per provider (MD) and an average of 18 patient visits per day per provider (ARNP/PA).