Medical Assistant, Certified
About The Position
At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.
Requirements
- Completion of an approved accredited Medical Assistant program
- Certification from American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants, or the National Center for Competency Testing
- Strong communication and teamwork skills
- Commitment to WakeMed’s values of respect, integrity, and excellence
- High School Diploma or Equivalent
Nice To Haves
- Experience in an ambulatory or outpatient setting is a plus
Responsibilities
- Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
- Support providers with procedures, exams, and follow-up care
- Coordinate referrals, lab orders, and patient education
- Maintain a clean, safe, and organized clinical environment
- Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
- Collaborate across departments to ensure smooth patient flow and continuity of care
Benefits
- A culture that puts people first—patients and team members alike
- Opportunities for growth and development
- Competitive benefits and wellness programs
- A mission-driven organization making a real impact in our community
- We invest in YOU — your growth, your well-being, and your future.
- Free parking at all campuses
- Health, dental & vision coverage
- 6 free mental health sessions through Lyra
- MetLife pet insurance
- 403(b) retirement plan with employer match
- Paid Days Off (PDO) for vacation, sick time & holidays
- Tuition & specialty certification reimbursement
- WakeWell Rewards & wellness programs
- WakeMed Gives – employee assistance & education support
- Childcare partnerships with KinderCare & Bright Horizons
- Endless professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
