Medical Assistant, Certified

WakeMed Health & HospitalsChapel Hill, NC
17d

About The Position

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary: As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE

Requirements

  • Completion of an approved accredited Medical Assistant program
  • Current certification (CMA, RMA, or equivalent) preferred
  • Strong communication and teamwork skills
  • Certified Medical Assistant Required
  • High School Diploma or Equivalent Required

Nice To Haves

  • Experience in an ambulatory or outpatient setting is a plus
  • Commitment to WakeMed’s values of respect, integrity, and excellence

Responsibilities

  • Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
  • Support providers with procedures, exams, and follow-up care
  • Coordinate referrals, lab orders, and patient education
  • Maintain a clean, safe, and organized clinical environment
  • Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
  • Collaborate across departments to ensure smooth patient flow and continuity of care

Benefits

  • A culture that puts people first—patients and team members alike
  • Opportunities for growth and development
  • Competitive benefits and wellness programs
  • A mission-driven organization making a real impact in our community
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