Medical Assistant - Certified

Neighborhood Health Center•Richmond, VA

8d•$20•Onsite

About The Position

Medical Assistant - Certified General Summary Under the direction of the Provider(s) and Practice Supervisor, the MA is the first point of care in the medical practice. This position assists the Provider(s) with patient procedures and may perform routine laboratory tests. This individual works hand-in-hand with the Provider(s) to achieve quality outcomes for the patient. Pay Beginning at $19.72 per hour Schedule Full-time: Monday-Friday Supervisory Responsibilities None Professional Behaviors & Expectations Routinely demonstrate a strong commitment to NHC’s behavioral standards by serving as a role model to others. Take ownership and hold co-workers accountable. Actively promote behavioral standards to others by acknowledging good performance and coaching or intervening when performance needs improvement. Make suggestions on how service can be improved. Adheres to NHC’s confidentiality policies related to patients, family and visitors, staff physicians and customers. Responsible for the protection of confidentiality of data at all times. Takes pride and care in personal appearance and reports to work in attire that projects professionalism and respect. Adheres to NHC’s dress code guidelines at all times. Completes all required education and employee health requirements on time. Works in a safe manner and follows all safety requirements. Essential Responsibilities The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here. Prepares exam rooms for patient use by cleaning the rooms between patients and ensuring that each room is stocked with the appropriate supplies. Prepares procedure trays as necessary. Triages patient phone calls, reviews patient test results, pharmacy calls and reviews patient medications. Provides patient education appropriate to patient diagnosis and quality standards established by NHC. Escorts patients to exam rooms and check vital signs as needed. Interviews patients to assess needs. Records reason(s) for visit, current medications and take temperature if necessary. Instructs patients on how to prepare for physician's examination. Completes routine forms as appropriate (school physical, immunization records, etc.). Ensures chart documentation is completed in a timely manner and in accordance with practice policy and procedure. Assists provider(s) with patient procedures such as suture removal, wart and mole removal, pap smears, minor surgeries, etc. Also administers EKGs, injections, immunizations, vision and hearing tests and venipuncture. Performs lab tests in accordance with needs of patient and as directed by the Provider/Practice Manager and/or Laboratory Director. Prepares specimens for in-house and reference labs as appropriate. Operates and calibrates laboratory equipment. Maintains laboratory documentation in accordance with CLIA standards and practice specific protocol. Schedules offsite diagnostic tests and referrals to other providers. Records procedures ordered and tracks results. Performs front office duties and other duties as required. Performs all duties respectful of confidentiality and safety of all patients, employees and providers. Must be committed to Patient Satisfaction and Patient Safety. Performs prior authorizations and pre-certifications when appropriate. Monitors patient portal, In Basket tasks, and e-mails daily. Assures that day to day patient care proceeds in an efficient, safe manner. Routinely meets the culture of EVERY PATIENT EVERY TIME in regards to the patient experience.

Requirements

Successful completion of NHC orientation and competency based skills appropriate through ongoing assessment of competence and educational activities.
Written evaluations are done on an annual basis.
Must be a Certified Medical Assistant or Registered Medical Assistant
Certified to perform BLS per the American Heart Association.
Required: Graduate of an approved school of Medical Assisting
Experience Required: Must be a Certified Medical Assistant or Registered Medical Assistant
Certifications: BLS, CMA or RMA

Nice To Haves

Education Preferred: Associates Degree
Experience Preferred: One year experience in a medical practice

Responsibilities

Prepares exam rooms for patient use by cleaning the rooms between patients and ensuring that each room is stocked with the appropriate supplies.
Prepares procedure trays as necessary.
Triages patient phone calls, reviews patient test results, pharmacy calls and reviews patient medications.
Provides patient education appropriate to patient diagnosis and quality standards established by NHC.
Escorts patients to exam rooms and check vital signs as needed.
Interviews patients to assess needs.
Records reason(s) for visit, current medications and take temperature if necessary.
Instructs patients on how to prepare for physician's examination.
Completes routine forms as appropriate (school physical, immunization records, etc.).
Ensures chart documentation is completed in a timely manner and in accordance with practice policy and procedure.
Assists provider(s) with patient procedures such as suture removal, wart and mole removal, pap smears, minor surgeries, etc.
Also administers EKGs, injections, immunizations, vision and hearing tests and venipuncture.
Performs lab tests in accordance with needs of patient and as directed by the Provider/Practice Manager and/or Laboratory Director.
Prepares specimens for in-house and reference labs as appropriate.
Operates and calibrates laboratory equipment.
Maintains laboratory documentation in accordance with CLIA standards and practice specific protocol.
Schedules offsite diagnostic tests and referrals to other providers.
Records procedures ordered and tracks results.
Performs front office duties and other duties as required.
Performs all duties respectful of confidentiality and safety of all patients, employees and providers.
Must be committed to Patient Satisfaction and Patient Safety.
Performs prior authorizations and pre-certifications when appropriate.
Monitors patient portal, In Basket tasks, and e-mails daily.
Assures that day to day patient care proceeds in an efficient, safe manner.
Routinely meets the culture of EVERY PATIENT EVERY TIME in regards to the patient experience.