Medical Assistant, Certified - Pediatric Specialties - Lawrence

Tufts Medicine • Boston, MA

282d

About The Position

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection. Performs clerical or administrative duties in support of clinical operations. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A specialist level role requiring advanced knowledge of operational procedures and tools through extensive work experience and requiring vocational or technical education. Works under limited supervision for non-routine situations and may be responsible for leading daily operations, and trains, delegates and reviews the work of entry level employees and problems are typically difficult and non-routine but not complex.

Requirements

• High school diploma or equivalent.
• Obtain Medical Assistant National Certification Attestation issued by a governing body.
• Basic Life Support (BLS) Certification OR Obtain within three (3) months.
• Three (3) years of Medical Assistant experience.

Nice To Haves

• Five (5) years of Medical Assistant experience.
• Bilingual.
• Experience with electronic medical record systems.
• Previous supervisory experience.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers.
• Exercises a high degree of customer service in all interactions with patients.
• Provides a safe, comfortable, and clean environment for patients and families.
• Escorts patient to exam room and prepares patient for provider visit.
• Ensures patient and personal safety.
• Prepares exam room for each patient in accordance with needs of patient's visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
• Performs and records vital signs and reviews list of medications with patient.
• Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
• Performs Point of Care Testing (POC) as ordered.
• Performs quality control checks on equipment.
• Assists in arranging for diagnostic testing and surgical procedures under direction of the nurse or physician.
• Assists with patient billing by ensuring CPT codes, diagnosis codes and all supplies and procedures are indicated on charting.
• Ensures outside paperwork is scanned into patient's electronic medical record.
• Processes and tracks referrals and prior authorizations as requested/ordered by provider.
• Stocks, maintains and rotates medical supplies in clinic rooms daily according to clinic demands.
• Participates in unit specific quality improvement projects.
• Provides administrative support which may include coordinating interpreter services.
• May administer immunizations as needed.
• Trains and orients new medical assistants and will precept students.
• Facilitates daily operations and responsibilities of the day-to-day patient flow.
• Collects and reports on ambulatory quality metrics.
• May participate in ambulatory tracers.
• Participates in the interviewing and training of clinical staff as requested by Practice Manager.
• Cleans and sterilizes instruments and maintains diagnostic equipment.
• Reports updates and findings regularly to Practice Manager.
• May be asked to cover satellite locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED