Medical Assistant, Certified - General Surgery

Tufts Medicine

102d

About The Position

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection. Performs clerical or administrative duties in support of clinical operations. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An entry-level role typically requiring little to no prior knowledge or experience and requiring vocational or technical education. Work is routine or follows standard procedures, is closely supervised, and communicates information that requires little explanation or interpretation.

Requirements

• High School Diploma or equivalent.
• Completion of Clinical Program OR Six (6) months of clinical experience in a healthcare setting.
• Basic Life Support Certification OR Obtain within three (3) months.

Nice To Haves

• Two (2) years of medical office experience.
• Bi-Lingual.
• Experience with electronic medical record systems.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
• Exercises a high degree of customer service in all interactions with patients, internal and external customers.
• Provides a safe, comfortable, and clean environment for patients and families.
• Escorts patient to exam room and prepares patient for provider visit.
• Ensures patient and personal safety. Completes a fall risk assessment.
• Prepares exam room for each patient in accordance with needs of patient’s visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
• Performs and records vital signs (blood pressure, pulse, temperature, oxygen saturation, height and weight).
• Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
• Performs Point of Care Testing (POC) as ordered.
• Performs quality control checks on equipment.
• Assists in arranging for diagnostic testing and surgical procedures under direction of the nurse or physician.
• Assists with patient billing by ensuring CPT codes, diagnosis codes and all supplies and procedures are indicated on charting.
• Ensures outside paperwork is scanned into patient’s electronic medical record.
• Processes and tracks referrals and prior authorizations as requested/ordered by provider.
• Stocks, maintains and rotates medical supplies in clinic rooms daily according to clinic demands.
• Participates in unit specific quality improvement projects.
• Provides administrative support which may include coordinating interpreter services, answering telephone calls, taking accurate messages, forwarding messages, and faxing.
• May be asked to cover satellite locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees