Medical Assistant/Cast Specialist - PMOB Ortho Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Target Start Date 05/12/2025

University of Southern California • Los Angeles, CA

331d • $29 - $45

About The Position

The position involves escorting patients to x-ray and exam rooms, monitoring patient flow, and assisting physicians with minor clinical procedures such as staple removal, suture removal, and wound care. Responsibilities also include casting and splinting removal and application as directed by the physician, tracking and ordering supplies, stocking exam rooms and work stations, scheduling diagnostic tests, reviewing and coding charge slips, submitting insurance claims, and returning patient phone calls. The role requires collaboration with all physicians in the Orthopaedic Clinic and performing various office and clerical duties. Essential duties include scheduling patient appointments, obtaining authorizations, maintaining a master calendar for physicians, performing vitals, and entering required information in Cerner. The position also involves developing supporting documentation for insurance claims, covering front desk duties when needed, and ensuring that physician orders for medications and treatments are implemented by appropriate staff.

Requirements

• High school diploma or equivalent.
• Specialized/technical training from an accredited school of Orthopaedic Program.
• 6 - 12 months of combined education/experience as a substitute for minimum experience.
• At least 6 months casting experience in an acute care setting.
• Ability to communicate effectively in English both verbally and in writing.

Nice To Haves

• Specialized/technical training from an accredited Medical Assistant Certificate/Diploma program.
• Spanish language skills.
• Knowledge of medical terminology.
• Familiarity with word processing, IDX, AS400, and scheduling software.
• 1 year of experience as a medical assistant in an acute care setting.

Responsibilities

• Escort patients to x-ray and exam rooms.
• Monitor patient flow.
• Assist physicians with minor clinical procedures including staple removal, suture removal, and wound care.
• Perform casting and splinting removal and application as directed by the physician.
• Track and order supplies, including stocking exam rooms and work stations.
• Schedule diagnostic tests ordered by the physician.
• Review and code charge slips, submit insurance claims.
• Return patient phone calls.
• Perform various office and clerical duties.
• Schedule patient appointments and answer general questions.
• Obtain authorizations and pre-authorizations for patient care services.
• Maintain master calendar for physician(s).
• Perform vitals and enter required information in Cerner.
• Develop supporting documentation for insurance claims.
• Cover front desk when needed for breaks, lunches, call outs, vacations.
• Ensure physician orders for medications and treatments are implemented.
• Submit all workers compensation and HMO requests.
• Relay disability status to adjusters and nurse case managers.
• Check supplies and medications for expiration dates and dispose of them according to standards.

Benefits

• Competitive hourly rate range of $29.00 - $45.20.
• Excellent benefits and perks as a USC employee.
• Opportunity to work in a dynamic and diverse environment.

What This Job Offers

• Education Level: High school or GED