Medical Assistant Care Coordinator

CardioOne•Londonderry, NH

9h•$23 - $27•Onsite

About The Position

At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Medical Assistant Care Coordinator to join our team! In this role, you will work directly with an interdisciplinary team of healthcare professionals to facilitate outstanding care for our patients. You will be responsible for managing and coordinating patient care following admissions, procedures and discharges. This role ensures safe transitions of care, supports early identification of complications, facilitates follow-up appointments, promotes adherence to treatment plans, and serves as a central point of communication between the practice, cardiologists, primary care providers, and patients. You will report directly to the Clinical Nurse Manager.

Requirements

Certified Medical Assistant
Current BLS certification
Minimum 2 years of clinical cardiology experience
Minimum 2 years of transitional care management and/or care coordination of cardiology patients
Knowledge of cardiovascular disease, diagnoses, and medications
Excellent communication skills
Ability to interpret clinical documentation and cardiac terminology.
Strong organizational skills with attention to detail.
Proficiency with Athena EMR systems and care-management platforms.
Compassionate, patient-centered mindset.

Responsibilities

Care Coordination & Transition Management
Receive and review procedural notes for cardiology patients (e.g., PCI, pacemaker/ICD implantation, ablations, heart failure admissions, valve procedures).
Contact patients within the defined timeframe (typically 24–72 hours post-discharge – ie. 2 business days for TCM) to conduct medication reconciliation, verify that prescriptions, anticoagulation plans, and medication changes are accurately implemented, execute post-discharge plan as per orders and discharge summaries, ensure that patients understand discharge instructions, and escalate clinical needs to appropriate clinical team members.
Schedule and coordinate follow-up visits with cardiologists, advanced practice providers, and diagnostic services (e.g., echocardiograms, stress tests).
Collaborate with the Intensive Cardiac Rehabilitation team to facilitate enrollment of appropriate patients, or facilitate referral to traditional cardiac rehab when necessary.
Patient Management & Education
Support adherence to care plans by addressing barriers such as transportation, medication access, or understanding of instructions.
Serve as a clinical resource to patients and families, offering guidance and triage as appropriate.
Document patient interactions thoroughly within the electronic medical record (EMR) and escalate issues to the care team as needed.
Assist with remote patient monitoring programs (e.g., heart failure weight checks, vital `sign monitoring, device clinic communication).
Care Team Communication
Collaborate with cardiologists, APPs, nurses, and hospital transition-of-care teams to ensure continuity.
Provide updates on high-risk patients and participate in interdisciplinary meetings or huddles.
Act as a liaison between the cardiology practice and external providers, including rehabilitation programs, skilled nursing facilities, and home health agencies.
Compliance & Process Improvement
Support quality improvement initiatives related to readmission reduction, patient satisfaction, and care transition workflows.
Ensure compliance with all regulatory and documentation requirements.