Medical Assistant- Cardiology

Banner Health Corporate•Tucson, AZ

22h•Onsite

About The Position

This MA position is for the Cardiology clinic and will primarily support 2 Cardiology providers but will also be crossed trained to support all 21 specialties in the SC Corridor. This position will room patients, complete chart prep, assist with procedures including set up and break down, mixing medications, supply management including restocking the rooms, follow time out and consent procedure, complete time out and consent audits, assist with completing back to brilliance audits, monitor message pools, and complete paperwork. The Cardiology MA also completes administrative duties including referrals, prior authorizations, and scheduling. This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant Certification is required.
Certification or additional training must meet the requirements for Meaningful use.
BLS certification required.
Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities in an effective and organized fashion.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
Additional related education and/or experience preferred.

Responsibilities

Support 2 Cardiology providers and be cross-trained to support all 21 specialties in the SC Corridor.
Room patients.
Complete chart prep.
Assist with procedures including set up and break down.
Mix medications.
Manage supplies including restocking the rooms.
Follow time out and consent procedure.
Complete time out and consent audits.
Assist with completing back to brilliance audits.
Monitor message pools.
Complete paperwork.
Complete administrative duties including referrals, prior authorizations, and scheduling.
Prepare patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
Report condition of patient which may be indicative of change in the patient's condition to the clinician.
Assist providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s.
Act as chaperon as needed.
Use universal blood and body fluid precautions at all times and personal protective equipment as needed.
Responsible for prioritization of patient flow through clinical process.
Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
Responsible for communicating test results to patient.
Act as a resource to clinician in order to provide optimal patient care.
May administer medications in accordance with established policies and procedures or as directed.
Provide clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
Provide complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
Disinfect equipment and instruments using appropriate solutions following sterilization procedures.
Follow manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
Perform basic maintenance of equipment and coordinate needed maintenance for prompt repairs.
Order supplies as directed, stock patient care areas.
Manage medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
Develop and maintain effective communication mechanism with all external and internal customers.
Exemplify service orientation and the team concept in all contacts.
Complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
Interact with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient.
Interact with physician’s offices in order to report, ask for or clarify information.
Prioritize data from multiple sources to provide support for the response of the patient and family to changes in health status.
Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Provide all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.