Medical Assistant - Cardiology

LCMC Health-posted 2 months ago
Full-time
Metairie, LA
501-1,000 employees
Hospitals
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The Clinic Medical Assistant position involves a variety of clinical, clerical, and professional responsibilities aimed at providing high-quality patient care. The role requires measuring and recording vital signs, assisting with patient appointments, and ensuring a smooth patient experience in the clinic. The Medical Assistant must demonstrate knowledge of clinic equipment, maintain cleanliness and safety standards, and document patient information accurately in the medical records. The position also emphasizes professionalism, safety, infection control, and effective communication with patients and staff.

  • Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
  • Assists with patient arrival to the clinic, schedules new and follow-up patient appointments, and facilitates a smooth patient exit from clinic.
  • Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
  • Provides for comfort needs of patients with consideration of age and special needs.
  • Demonstrates a working knowledge of clinic equipment, including preparation, testing for safety, cleaning, and disinfecting.
  • Maintains linens, supplies, and equipment for clinic use and stocks exam rooms/tables appropriately.
  • Properly collects, prepares, and secures laboratory specimens for testing and/or transport when necessary.
  • Documents appropriately in the patient medical record according to established departmental guidelines.
  • Navigates Electronic Medical Record to obtain laboratory and radiology results, updates patient demographic data, and schedules follow-up appointments.
  • Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
  • Maintains privacy of patient personal health information.
  • Demonstrates honesty, promptness, dependability, courtesy, and respect in interactions with patients and staff.
  • Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
  • Manages patient and/or co-worker complaints in a calm, positive, non-judgmental manner.
  • Implements standard and transmission-based precautions, per hospital policy.
  • Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
  • Participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
  • Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
  • Obtains medical records from outside facilities when needed.
  • Scans outside correspondence into the appropriate area of the electronic medical record.
  • Answers the telephone and routes calls promptly to the appropriate person.
  • High School Diploma/GED or equivalent OR 2 years of work experience.
  • Basic Life Support (BLS) certification from American Heart Association.
  • Knowledge of general medical terminology, hospital policies and procedures, and Joint Commission and HIPAA regulations.
  • Ability to obtain and maintain accurate patient medical records.
  • Basic computer and data entry skills in MS Office applications (Word, Excel, and PowerPoint).
  • Analytical skills to determine job priorities, multi-task, and work independently.
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