Medical Assistant, Cardiology, Full-Time, Days

University of Chicago • Chesterton, IN

118d

About The Position

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Assistant with our Cardiology Clinic at our Chesterton location. The Medical Assistant is responsible for scheduling appointments, maintaining records/accounts, transferring calls, data entry, and taking accurate messages. Also performs clerical functions as needed. Additionally serves as a Clinical Support Specialist/Medical Assistant as needed.

Requirements

• High School Diploma or equivalent (GED).
• Previous medical office clerical experience preferred.
• Proficient in Microsoft Office preferred.
• Working knowledge/experience in electronic medical records and/or other medical software if applicable.
• Successful completion of the CMA certification exam, or Registered MA within 6-months of hire date.
• BLS through the American Heart Association.

Responsibilities

• Works with team members and other departments to coordinate care, updates the electronic medical records, and schedules appointments.
• Responsible for scheduling and interacting with patients via telephone, face-to-face, email, and performs duties of which includes gathering required information in preparation for the patient's on-site appointment.
• Answering telephones from patients professionally and responding to patient inquiries and complaints.
• Researching required information using available resources.
• Perform data entry tasks.
• Handling and resolving customer complaints/concerns relating to customer service problems.
• Answers and transfers calls appropriately, takes and distributes messages.
• Performs entry and clerical functions as needed.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Responsible for chart preparation prior to exam, including but limited to the acquisition of pertinent lab results, x-rays, consultation documents and previous treatment information.
• Responsible for maintaining the exam rooms in a clean and well stocked manner.
• Responsible for escorting patients to and from the exam room in preparation for assessment.
• Assist with basic patient assessment data, including but not limited to taking vital signs, weight, and medication list verification.
• Interacts professionally and compassionately with patients and families and relays any pertinent information to the physician or caregiver as appropriate.
• Assists the physician and/or nurse practitioner with patient exams and minor surgical procedures as required.
• Assists physicians with daily appointment/meeting schedule and minor clerical/secretarial activities as requested.
• Assists the clinic staff in maintaining the patient care area in a clean and well-prepared manner, including but not limited to the making of beds, restocking patient supply items, and preparing teaching materials.
• Completes patient's disability, FMLA, and other pertinent forms as requested, ensuring that HIPAA guidelines are followed, and medical record release policies observed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED