Medical Assistant - Behavior Health

Heart City Health • Elkhart, IN

104d

About The Position

The Behavior Health Medical Assistant (MA) is the liaison between the behavior healthcare provider and the patient, assisting both while gathering pertinent, timely and confidential information to ensure a positive patient encounter.

Requirements

• Medical Assistant Certification required
• 2 to 3 years clinical experience; behavior health experience preferred
• Minimum High School Diploma, Associates Degree preferred

Nice To Haves

• Bilingual (Spanish/English) language skills helpful

Responsibilities

• Prepares for the day in advance, including but not limited to schedule preparation and planning appointment needs prior to patient arrival
• Helps the provider keep up with huddle patients
• Greets and rooms patient, ensuring their comfort and answering questions as able
• Performs all functions necessary to prepare for provider entry, including but not limited to: obtaining vitals and chart preparation, update medication history as necessary
• Performs lab draws if phlebotomist is not available
• Discharges patient as necessary reiterating follow-up needs
• Assists with additional office procedures as requested or required
• Schedules appointments and faxes referrals to the appropriate facility for appointment or testing purposes
• Retrieves, records, distributes or files incoming clinical information as necessary
• Responds to information requests such as prior authorizations or precertifications and searches charts and/or EMRs to obtain the clinical information needed in order to complete and/or simplify paperwork as required
• Helps the provider communicate results to the patient along with any additional information deemed appropriate or necessary to share
• Performs and/or assists with training needs as requested or required
• Cleans and stocks rooms; appropriately communicates needs for ordering purposes
• Answers phones as necessary and checks messages; responding appropriately and in a timely fashion
• Documents as necessary in patient's chart and electronic medical record
• Other duties as assigned

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 51-100 employees