Medical Assistant - Back Office

Family Healthcare Network • Visalia, CA

413d • $44,200 - $61,006

About The Position

The Medical Assistant - Back Office position at Family HealthCare Network involves supporting and monitoring patient flow in the back office, ensuring efficient operations during patient visits. The role includes scheduling appointments, updating patient records, performing medical tests, and maintaining communication within the patient care team. The Medical Assistant will also be responsible for various clinical tasks, including obtaining vital signs, managing prescription requests, and ensuring compliance with health regulations.

Requirements

• High school diploma or GED required.
• 1 year of experience in a medical assistant role or related field.
• MA Certification required; certification from a medical doctor will be considered.
• Injection certification required; venipuncture, injection, and skin test certificate can be completed as part of job competencies.
• Valid California driver's license required.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

• Experience working with the frail or elderly population (for PACE program).
• Ability to prepare complex documents in Microsoft Word.
• Ability to use Excel for data review and compilation.

Responsibilities

• Support and monitor patient flow in the back office.
• Scrub appointments in advance to ensure necessary information is available for patient visits.
• Assist in the distribution of patients, including walk-ins.
• Keep patients informed of wait times and ensure proper flow in the system.
• Schedule patient appointments and follow up on no-show appointments.
• Review health records with patients and update clinical information.
• Obtain vital signs and patient data.
• Initiate follow-up of specialty care referrals and services per policy.
• Support dispensary functions, including prescription refills and pharmacy calls.
• Complete necessary clinical forms for patient visits.
• Maintain continuous communication within the patient care team.
• Perform important medical tests and procedures on patients.
• Prepare necessary instruments and obtain consent for procedures.
• Perform Quality Control of CLIA waived screening equipment.
• Perform CLIA waived screenings and document in the system.
• Perform injection techniques and standing orders for immunizations.
• Perform specimen collection, preparation, and labeling.
• Obtain medical record releases and process requests.
• Scan relevant documents into the electronic health record system.
• Document in the patient's electronic health record according to policy.
• Prepare and stock exam rooms/lab and monitor supplies.
• Discard biohazard waste and sharps appropriately.
• Test and clean sterilization equipment weekly/monthly.
• Maintain the mobile health unit, including cleaning and restocking.
• Drive the mobile health unit to designated locations and maintain vehicle logs.
• Assist disabled passengers and children into and out of the vehicle.
• Report any vehicle safety or maintenance issues to the supervisor.

Benefits

• Competitive hourly wage ranging from $21.25 to $29.33 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED