Medical Assistant and Scheduling Coordinator- TriHealth Heart Institute

TriHealth

97d

About The Position

TriHealth Heart Institute is actively recruiting for a Scheduling Coordinator and Medical Assistant that can travel to all Heart Institute locations up to and including Clinton Regional Hospital and Adams County. Mileage reimbursement is available. This position performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests, and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. The role coordinates scheduling of participants within multiple departments internally including nursing, transportation, and therapy at three different sites. The candidate must have the interpersonal skill to communicate with respect and compassion to customers. The position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of the physician. This includes interviewing patients, measuring vital signs, and preparing treatment rooms for examination. The position will be cross-trained to enhance efficiency and continuity of patient care, demonstrating flexibility, motivation, and commitment to quality patient care.

Requirements

• High School Degree in Healthcare
• Clerical background with general computer skills and knowledge in medical terminology
• Experience with EKG, injections, and venipuncture
• Performance of common lab tests according to established CLIA guidelines and TriHealth policy
• Experience in a medical/physician office setting

Responsibilities

• Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally.
• Coordinates scheduling of participants within multiple departments including nursing, transportation, and therapy.
• Follows all scheduling procedures and completes scheduling paperwork accurately and timely.
• Communicates appropriately with customers, transportation, and other departments.
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions.
• Answers phone calls promptly and courteously pertaining to setting up appointments.
• Relays accurate and complete messages to the appropriate person.
• Demonstrates organizational skills in the management of participant appointments/tests/procedures.
• Ensures all medical records are retrieved from outside providers and forwards information to the medical records department.
• Exhibits professional image and behavior toward patients, visitors, physicians, and employees.
• Demonstrates proficiency in assisting with medical procedures on adults and children.
• Demonstrates flexibility and/or initiative in seeking or accepting additional assignments.
• Exhibits dependability in areas such as attendance, punctuality, and timely performance of duties.
• Maintains the safety and cleanliness of the treatment area.
• Demonstrates knowledge of clean and sterile procedures in the use of medical equipment.

Benefits

• Up to $1,000 Sign On Bonus
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees