Medical Assistant 3, Full Time

University of Miami•Miami, FL

22h•Onsite

About The Position

The Medical Assistant 3 performs multi-skilled tasks to assist medical providers, managing patient healthcare and clinical procedures in a culturally competent manner, adhering to evidence-based standards of quality, safety, and service. This role involves providing hands-on patient care, strictly following regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision of a licensed physician. Oversight may be delegated to a Nurse or Designee in charge of the unit/clinic. The incumbent is expected to uphold ethical and legal standards of professional practice, respond to emergencies, and demonstrate professionalism. The Medical Assistant 3 delivers care in alignment with the Department of Nursing and University of Miami's philosophy, mission, vision, values, policies, and procedures, monitoring care quality and fostering a compassionate healing environment. This position collaborates directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or Designee to ensure safe care delivery supporting the UHealth mission.

Requirements

High School Diploma or equivalent/relevant experience, certification or license
Refer to department description for applicable certification requirements
Minimum 4 years of relevant experience required
Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands (Learning Agility)
Ability to work collaboratively with others and contribute to a team environment (Teamwork)
Skilled in using office software, technology, and relevant computer applications (Technical Proficiency)
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders (Communication)

Responsibilities

Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally.
Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members.
Seeks assistance when needed.
Contributes to team building by participating in unit/clinic programs and meetings.
Commits to positive morale, using constructive and effective conflict resolution skills.
Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attains educational knowledge and competencies that reflects current clinical practice skills.
Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
Incorporates protocols and standards of care into daily practice.
Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understands the importance of medical and surgical asepsis.
Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
Schedules patients for tests and completes required forms for laboratory work.
Maintains accurate and complete patient records and documentation.
Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to University and unit-level policies and procedures and safeguards University assets.