Medical Assistant 2 - Urgent Care - North Point

Children's Healthcare Of Atlanta•Alpharetta, GA

About The Position

The hours of operations are Monday-Friday 11am-9pm, Saturday-Sunday-9am-7pm. PRN is 3 shifts every 6 weeks and you would work a combination of weekdays and weekends. Also, with the PRN status you have to orient at least a PT level (20 hours per week) till you are off of orientation. Orientation could last up to 6 weeks. Supports all disciplines within department to provide indirect and direct patient care activities. Proactively supports efforts that result in delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant.

Requirements

No minimum experience required
High school diploma or equivalent
Successful completion of a medical assistant training program from an accredited school or a formal medical services training program of the United States Armed Forces or a practical, diploma, associate, or baccalaureate nursing program
Certified Medical Assistant (CMA) from American Association of Medical Assistants, Registered Medical Assistant (RMA) from American Medical Technologists, Certified Clinical Medical Assistant (CCMA) from National Healthcareer Association, National Certified Medical Assistant (NCMA) from National Center for Competency Testing, Registered Medical Assistant (RMA) from American Allied Health, or Registered Medical Assistant (RMA) from American Registry of Medical Assistants.
Basic Life Support (BLS) within 30 days of employment
Initial competencies as defined by department must be completed within 3 months of employment
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Nice To Haves

1 year experience in pediatrics, including obtaining vitals, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures

Responsibilities

Assists in basic delivery of patient care as assigned by licensed professional practitioners, utilizing, and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
Completes assigned tasks/orders from providers.
Demonstrates competency during intake process, inclusive of accurate vital signs.
May be asked to demonstrate competency in, but not limited to, phlebotomy skills, simple medication or vaccine administration, spirometry testing, and performing radiographs under the direction of a physician.
Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
Performs multiple, concurrent tasks in frequently stressful and fast-paced environments while maintaining strong internal and external customer service standards.
Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.