Medical Assistant

CenterWell•Humble, TX

19h•$47,300 - $61,800•Onsite

About The Position

The Medical Assistant 2 is the first point of contact for patient care, responsible for administrative duties in addition to patient care. This role involves varied activities and moderately complex administrative, operational, and customer support assignments, typically working on semi-routine assignments under minimal direction. Clinical duties include discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. The Medical Assistant 2 collaborates closely with Physicians and Advanced Practice Providers, delivering direct patient care dependent on active certification. Decisions focus on interpreting area/department policy and methods for completing assignments, with latitude over prioritization/timing. This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Their unique care model emphasizes personalized experiences, taking time to listen and address factors impacting patient well-being. Integrated care teams, including physicians, nurses, and behavioral health specialists, spend more time with patients to provide compassionate, personalized care for better health outcomes, addressing physical, emotional, and social wellness. CenterWell, a Humana company, is a leading healthcare services business focused on creating integrated and differentiated experiences for patients, offering high-quality, accessible, comprehensive, and personalized healthcare. As the largest provider of senior-focused primary care, home healthcare, and integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is part of Humana Inc.

Requirements

Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication
Current/Active CPR Certification
High school diploma or equivalent
Required to be screened for TB

Nice To Haves

Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
Phlebotomy experience
Medication/vaccine administration experience
2+ years MA experience
Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience

Responsibilities

Serve as the first point of contact for patient care
Perform administrative duties
Perform varied activities and moderately complex administrative, operational, and customer support assignments
Perform clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system
Collaborate closely with Physicians and Advanced Practice Providers
Deliver direct patient care dependent on what active certification allows
Identify work expectations and quality standards
Follow standard policies and procedures