Medical assistant 1 BWH Primary Care at MMHC

Mass General Brigham•Boston, MA

37d•$17 - $24•Onsite

About The Position

BWH Primary Care at MMHC is a growing 500 patient primary care practice at 75 Fenwood Road in the Longwood Area. We are embedded within Massachusetts Mental Health Center (MMHC), an out-patient mental health center that is part of the Massachusetts Department of Mental Health. We work closely with our mental health colleagues to provide primary care and wellness services to our patient population, most of whom are living with chronic mental illness. We look forward to adding a medical assistant to the care we offer our patients. Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, nursing staff and administrative staff to facilitate efficient care. This position may be asked to cross-cover (may be in-person) other Primary Care practices as staffing needs dictate. Cross-coverage needs will be identified and discussed with local and regional leadership. Flexibility is preferred

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 0-1 year preferred
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Nice To Haves

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, scheduling appointments and completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.

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