Medical Appointment Scheduler

Midwest Ear, Nose & Throat Specialists • Woodbury, MN

16h • Hybrid

About The Position

Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Audiology and Allergy & Asthma. Your role as a Medical Appointment Scheduler will allow you to serve the community, simplify healthcare, and help to provide creative solutions to ensure a world class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills and expand your knowledge in healthcare!

Requirements

• High School Diploma or equivalent
• 1 year customer service or reception experience
• Must be located in Minnesota or Wisconsin
• Valid Driver’s License

Nice To Haves

• Experience in a medical office environment
• Knowledge of electronic medical records systems

Responsibilities

• Responsible for answering phone calls and scheduling all physician and provider appointments accurately and efficiently
• Responsible for a friendly greeting and beginning the registration process
• Responsible for routing calls to the appropriate person when necessary
• Obtain and enter current demographic and insurance information accurately and update as necessary
• Responsible for rescheduling appointments when a physician schedule changes as well as maintaining efficient and accurate provider schedules
• Communication with interpreter services and accompany appointments
• Manage schedules to adjust when necessary
• Other duties as assigned

Benefits

• We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based.
• We offer a Monday-Friday schedule.
• Our business hours are from 8am-5pm.
• We also provide paid holidays and PTO on an accrual basis.
• All employees are also provided a paid personal health day.
• Midwest offers flexibility with full-time or part-time employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees