Medical Alert Device Installer/Technician
About The Position
MedScope Installation, a leader in the Hospital & Health Care industry since 1999, is seeking a dedicated Medical Alert Device Installer/Technician to join their passionate and diverse team. Headquartered in Philadelphia, PA, MedScope has built its reputation on core values of simple human kindness, honesty, integrity, patience, and professionalism, holding itself to a higher standard of innovation, responsiveness, and accountability. Serving tens of thousands of PERS device users nationwide, MedScope focuses on delivering products and services of unmatched quality. This role is crucial for ensuring clients receive reliable and expertly installed alert systems, contributing to their safety and well-being. MedScope is committed to excellence and compassionate service, aiming to expand its impact in the Long-Term Care industry by maintaining a strong emphasis on quality and cultivating a positive company culture.
Requirements
- Proven experience in device installation, technical support, or a related field, preferably in health care technology.
- Strong understanding of medical alert systems, PERS devices, and associated technologies.
- Exceptional communication skills to clearly instruct clients and address their concerns with patience and professionalism.
- Ability to work independently and manage time efficiently in a variety of client environments.
- Valid driver’s license and a reliable vehicle to travel to client locations.
- Basic computer proficiency including experience with installation and service documentation software.
- Commitment to MedScope’s core values of honesty, integrity, kindness, and professionalism.
Responsibilities
- Install and configure medical alert devices and Personal Emergency Response Systems (PERS) at client locations with precision and care.
- Perform system testing and verify functionality to ensure devices are operating optimally.
- Educate clients and their families on device usage, features, and maintenance procedures.
- Troubleshoot and resolve technical issues during installation and follow-up visits promptly.
- Maintain accurate records of installations, service calls, and client interactions using company software.
- Collaborate with customer service and technical teams to provide seamless support to users.
- Adhere to all safety protocols, regulatory requirements, and company policies during installations.
Benefits
- Enjoy the freedom of flexible scheduling
- Get paid weekly through hassle-free direct deposit
- Your compensation is based on one-way mileage, using the following tiered scale (please note: no hourly pay)
- 0-25 miles = $25
- 25.1-40 miles = $40
- 40.1-75 miles = $60
- 75.1+ miles = $75
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
