Lowell, MA Medical Alert Device Installer/Technician
About The Position
MedScope Installation, a leader in the Hospital & Health Care industry since 1999, is seeking a dedicated Medical Alert Device Installer/Technician. Headquartered in Philadelphia, PA, MedScope prides itself on core values of simple human kindness, honesty, integrity, patience, and professionalism, and a commitment to innovation, responsiveness, and accountability. Serving tens of thousands of PERS device users nationwide, MedScope focuses on delivering products and services of unmatched quality in the Long-Term Care industry. As an Installer/Technician, you will be crucial in ensuring clients receive reliable and expertly installed alert systems, contributing to their safety and well-being. This is a rewarding opportunity to be part of a company committed to excellence and compassionate service.
Requirements
- Proven experience in device installation, technical support, or a related field, preferably in health care technology.
- Strong understanding of medical alert systems, PERS devices, and associated technologies.
- Exceptional communication skills to clearly instruct clients and address their concerns with patience and professionalism.
- Ability to work independently and manage time efficiently in a variety of client environments.
- Valid driver’s license and a reliable vehicle to travel to client locations.
- Basic computer proficiency including experience with installation and service documentation software.
- Commitment to MedScope’s core values of honesty, integrity, kindness, and professionalism.
Responsibilities
- Install and configure medical alert devices and Personal Emergency Response Systems (PERS) at client locations with precision and care.
- Perform system testing and verify functionality to ensure devices are operating optimally.
- Educate clients and their families on device usage, features, and maintenance procedures.
- Troubleshoot and resolve technical issues during installation and follow-up visits promptly.
- Maintain accurate records of installations, service calls, and client interactions using company software.
- Collaborate with customer service and technical teams to provide seamless support to users.
- Adhere to all safety protocols, regulatory requirements, and company policies during installations.
Benefits
- Enjoy the freedom of flexible scheduling
- Get paid weekly through hassle-free direct deposit
- Your compensation is based on one-way mileage, using the following tiered scale (please note: no hourly pay)
- 0-25 miles = $25
- 25.1-40 miles = $40
- 40.1-75 miles = $60
- 75.1+ miles = $75
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
