About The Position

MedScope Installation, a leader in the Hospital & Health Care industry since 1999, is seeking a dedicated Medical Alert Device Installer/Technician to join their team. MedScope prides itself on core values of simple human kindness, honesty, integrity, patience, and professionalism, and holds itself to a higher standard of innovation, responsiveness, and accountability. Serving tens of thousands of PERS device users nationwide, MedScope focuses on delivering products and services of unmatched quality. As a Medical Alert Device Installer/Technician, you will play a crucial role in ensuring clients receive reliable and expertly installed alert systems that contribute to their safety and well-being. MedScope is committed to excellence and compassionate service.

Requirements

  • Proven experience in device installation, technical support, or a related field, preferably in health care technology.
  • Strong understanding of medical alert systems, PERS devices, and associated technologies.
  • Exceptional communication skills to clearly instruct clients and address their concerns with patience and professionalism.
  • Ability to work independently and manage time efficiently in a variety of client environments.
  • Valid driver’s license and a reliable vehicle to travel to client locations.
  • Basic computer proficiency including experience with installation and service documentation software.
  • Commitment to MedScope’s core values of honesty, integrity, kindness, and professionalism.

Responsibilities

  • Install and configure medical alert devices and Personal Emergency Response Systems (PERS) at client locations with precision and care.
  • Perform system testing and verify functionality to ensure devices are operating optimally.
  • Educate clients and their families on device usage, features, and maintenance procedures.
  • Troubleshoot and resolve technical issues during installation and follow-up visits promptly.
  • Maintain accurate records of installations, service calls, and client interactions using company software.
  • Collaborate with customer service and technical teams to provide seamless support to users.
  • Adhere to all safety protocols, regulatory requirements, and company policies during installations.

Benefits

  • Enjoy the freedom of flexible scheduling
  • Get paid weekly through hassle-free direct deposit
  • Your compensation is based on one-way mileage, using the following tiered scale (please note: no hourly pay) 0-25 miles = $25, 25.1-40 miles = $40, 40.1-75 miles = $60, 75.1+ miles = $75
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