Medical Administrative Specialist 1-Audiology & Speech Pathology

University of Tennessee • Knoxville, TN

5d • $19

About The Position

The Medical Administrative Specialist 1 processes patient referrals, schedules new patients, checks patients in and out, ensures the necessary paperwork is complete, records information in the electronic medical record, verifies benefits, and collects co-pays, co-insurance, and deductibles. In addition, this position processes hearing aid purchases/repair paperwork, orders products and supplies, sends progress reports to referring providers, and prepares daily collections reports.

Requirements

• High School Diploma or GED. (TRANSCRIPT REQUIRED)
• Two (2) years of experience in an office setting using an electronic medical record and/or accounting system; OR Associate’s Degree in lieu of experience.
• Excellent computer skills including competency in Microsoft Excel and Word.
• Experience with computerized patient management or accounting systems.
• Accuracy in typing and data entry.
• Ability to read both printed and cursive writing.
• Excellent communication skills to include the ability to maintain a friendly demeanor and exhibit tact and professionalism both in person and on the phone.
• Excellent organizational and time management skills.

Responsibilities

• Processes referrals and communicates with providers and/or referrers to schedule appointments and procedures.
• Assist patients with obtaining physician referrals.
• Greets patients and performs patient check-in and check-out; collects patient payments accordingly.
• Works with insurance companies and other agencies to obtain benefit verification and prior authorizations for services, as well as hearing aids and hearing aid repairs.
• Matches purchase agreements after the order has been placed for new hearing aids or repairs and files a copy in the patient chart (EMR) and the vendor folder.
• Orders all prescribed hearing aids from the manufacturer and enters information in a tracking database.
• Prepares paperwork for new patients and updates current patient records annually.
• Schedules follow-up appointments as needed.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED