MEDICAL ADMINISTRATIVE ASSISTANT

Healix Infusion Therapy, LLC•Dunean, SC

1d•Onsite

About The Position

Healix Infusion Therapy is seeking a Medical Administrative Assistant to work alongside their nursing team in a Neurology physicians practice setting in Greenville, SC. The schedule is Monday-Thursday. This role involves assisting patients and their caregivers during each visit for infusion therapy treatments. It is an excellent opportunity for an experienced Medical Assistant who thrives in a fast-paced environment. Healix employees are equipped with industry-leading advanced technology to administer intravenous medications and deliver exceptional service. Healix values medical assistants with a strong work ethic, ability to multi-task in an interdisciplinary setting, and a commitment to delivering exceptional care and patient and physician peace of mind. Healix is a leader in providing physician office-based infusion services, focused on patient and physician peace of mind for over 35 years. The company manages Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Headquartered in Sugar Land, Texas, Healix has established and managed hundreds of infusion centers nationwide, using clinical and business expertise to provide integrated solutions and improve all aspects of the infusion program. Studies indicate that the physician office infusion center setting offers significant benefits, including superior clinical outcomes and lower cost of care, with 98% patient satisfaction. Physician clients rely on Healix for all facets of infusion center operations, including drug purchasing, revenue cycle management, managed care programs, and clinical staffing. The corporate and clinical teams are dedicated to maintaining focus on patient and physician peace of mind.

Requirements

High School Diploma and some college hours in related courses, recent related experience, or equivalent combination of education and experience
At least 2 years experience in medical office setting with front office duties
Prior experience with verifications and reimbursements
Knowledge of medical terminology and HIPAA regulations
Excellent customer service and verbal communication skills
Ability to work independently and multi-task in an office-based setting
Must be able to function in a fast-paced environment

Nice To Haves

Microsoft Office, EMR, and other medical software experience preferred

Responsibilities

Greet all patients and caregivers upon arrival
Professionally answer all incoming calls from patients, medical practice and Healix corporate staff
Conduct phone screenings and follow-up as required and requested
Properly communicate patient financial responsibility to staff
Ensure patients are provided payment information and assist with collection and posting of patient payments
Performs data entry services for the clinical staff as requested by a pharmacist and/or nurse
Complete all initial RMS data entry for new referrals
Assist clinical staff with referrals and process all verifications timely through RMS
Serve as the Infusion Centers Central Scheduler
Enter patient schedule into practice and Healix systems to ensure schedules are up-to-date at all times
Print and process all lab slips as required
Ensure all patients are provided follow-up calls as a courtesy reminder of upcoming appointments
Maintains inventory of supplies and tracks orders for delivery
Assists with the daily housekeeping to ensure the infusion center area is clean and presentable for patients and physicians