About The Position

Medical Administrative Assistants apply expertise to perform a variety of clinical and non-clinical administrative support tasks and skills. This includes requesting and managing the flow of patient materials, coordinating appointment schedules, scheduling, coordination, and follow-up tasks for meetings, events, and professional travel, managing calendars, preparing documents and presentation materials, processing invoices and reimbursements, composing and/or transcribing correspondence/documents, supporting departmental projects/activities, creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts, answering telephones and providing related follow-through. The role supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. The position requires initiative, proficiency, and adaptability to optimize the time of those supported, along with strong organizational, communication, and interpersonal skills. A commitment to quality and excellence in service, confidentiality and professionalism, and accountability for ensuring accuracy and completeness through attention to detail are essential.

Requirements

  • Strong organizational skills
  • Excellent communication skills
  • Interpersonal skills
  • Commitment to quality and excellence in service
  • Ability to maintain confidentiality and professionalism
  • Attention to detail for accuracy and thoroughness in all patient-related activities

Responsibilities

  • Requesting and managing the flow of patient materials
  • Coordinating appointment schedules
  • Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
  • Managing calendars
  • Preparing documents and presentation materials
  • Processing invoices and reimbursements
  • Composing and/or transcribing correspondence/documents
  • Supporting departmental projects/activities
  • Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
  • Answering telephones and providing related follow-through
  • Anticipating and responding to provider and patient needs
  • Serving as a direct contact and resource to the patient
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