Medical Admin Assistant

Stanford Health Care • San Jose, CA

69d • $28 - $36

About The Position

The Medical Administrative Assistant functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care. The Medical Administrative Assistant is responsible for assisting patients to obtain services in a timely manner and assuring efficient utilization of resources in the coordination of patient care. The Medical Administrative Assistant performs the duties of the Medical Assistant I, in addition, acquired job skills, policies, and procedures to complete substantive assignments/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Operates as part of the clinic patient care team performing a variety of functions such as clinical tasks and procedures, as well as greeting patients, insurance coverage, eligibility verification and authorization, scheduling and telephone management, incoming referral coordination, and other clinic front desk activities. Performs work in an assigned area to develop expertise needed to be fully functional in an assigned specialty area/clinic.

Requirements

• High School Diploma or GED equivalent.
• Medical Assistant Certificate/Diploma from an approved school/institution or equivalent documented training.
• One (1) to three (3) years of related experience.
• Medical/clinical knowledge and skills including rooming, vitals, injections, tests, procedures, and medical terminology.
• Professional verbal and written communication skills.
• Proficient computer skills including keyboarding, Microsoft Office, and electronic medical records.
• Organizational and multi-tasking skills.

Nice To Haves

• Current American Heart Association Certification for Basic Life Support for Healthcare Providers.

Responsibilities

• Performs independently all of Level I tasks.
• Manages patient portal and inbox messages.
• Assists with physician procedures.
• Handles referral inquiries.
• Manages disability paperwork.
• Processes Rx refills and prior authorizations.
• Coordinates clinic huddles.
• Trains new employees.
• Participates in maintenance of department A3.
• Assists providers with telemedicine services.
• Scribes for providers.
• Greets patients and others in a courteous and professional manner.
• Updates existing patient demographic information.
• Identifies accepted insurance plans.
• Checks patients in and marks them as arrived.
• Determines if patients have co-payments or account balances and accepts payments.
• Schedules follow-up appointments.
• Resolves registration discrepancies.

Benefits

• Equal Opportunity Employer
• Commitment to providing an exceptional patient and family experience.
• Diversity and inclusion initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees