Medicaid Program Advisor - Product Management

SSO LLC•Albany, NY

5h•Hybrid

About The Position

The Medicaid Program Advisor (Level 1 or 2) will work within the Division of Data Services & Analytics (DDSA), Bureau of Product and Process (BPP), to provide product and project management support. The ideal candidate will have strong organizational and communication skills, the ability to manage multiple priorities, and the flexibility to learn new subject areas. Comprehensive on‑the‑job training and support from peers and supervisors will be provided. The role requires strong collaboration skills and the ability to work effectively in a team environment.

Requirements

Level 1 8 years of professional experience
Level 2 10 years of professional experience 5 years SME experience Supervisory experience

Nice To Haves

Bachelor’s degree in Health Information Management or a related field

Responsibilities

Collaborate and manage relationships with internal and external stakeholders
Support product strategy and roadmap development
Oversee and coordinate development of data assets
Serve as a product and domain subject matter expert (SME)
Manage timelines, action items, risks, and issues across bureau projects
Facilitate meetings, gather requirements, and document needs
Maintain project documentation and process materials
Track and communicate project updates to leadership and team members
Support resource documentation and knowledge management
Develop and maintain strong working knowledge of Medicaid data, data products, and best practices
Produce and maintain documentation and artifacts for DDSA data products
Coordinate with team and unit leads on status reports and project schedules
Document institutional knowledge gathered through SME engagement
Conduct research and gather information to support SMEs in process documentation
Support updates to scope, development, and deployment activities as directed by unit and BPP leadership
Collaborate with BPP bureaus and stakeholders on change management activities
Serve as an internal SME on DDSA production development and deployment
Attend internal and external meetings as assigned