Medicaid Outreach Manager - Arizona Home Care (Remote)

Morgan Stephens • Phoenix, AZ

9h • Remote

About The Position

A rapidly growing national home care organization has recently opened a new Arizona market and is seeking a Medicaid Referrals / Outreach Manager to lead referral development across the Phoenix area. This role focuses on working with AHCCCS MCOs, building case management relationships, and expanding access to in-home care services. The ideal candidate has direct experience working with Arizona Medicaid MCOs and understands AHCCCS referral and authorization workflows.

Requirements

• MCO & Medicaid Experience
• UnitedHealthcare Community Plan
• Banner Health Plan
• 3+ years of experience working with Arizona Medicaid (AHCCCS)
• Direct experience working with Medicaid MCOs
• Strong understanding of authorization and referral workflows
• Ability to work independently in a remote environment

Nice To Haves

• Familiarity with Mercy Care preferred (not currently in network, but future expansion anticipated)
• Bachelor’s degree preferred or equivalent experience

Responsibilities

• Develop referral pipelines through AHCCCS MCOs and community partners
• Build and maintain relationships with MCO case managers and care coordinators
• Educate referral sources and families on Medicaid-covered home care services
• Partner with internal teams to ensure timely service initiation
• Track outreach and referral performance metrics
• Participate in occasional local meetings with MCOs and referral partners

What This Job Offers

• Job Type: Full-time
• Career Level: Manager