Medicaid Executive Support Specialist (Executive Support Specialist 2)

State of Oregon • Street, MD

12d • Hybrid

About The Position

This position serves as the executive support specialist for the Medicaid Director, Deputy Medicaid Director, and the Medicaid Chief of Staff. Accordingly, this position will take lead to manage, organize, and coordinate administrative actions that are highly complex, confidential, time-sensitive, and consequential to the daily operations of the Medicaid Division. Toward this aim, the position will assist in the packaging and dissemination of key communication materials, summarize and support tracking and follow-up of meeting/workgroup agreements, decisions, and actions. In addition, the position will provide direction to other administrative and operational staff within the Medicaid Division to assure consistent, collective, cohesive processes and to promote process improvement. This position serves as a liaison between the Medicaid Director and MED DO broadly to internal colleagues and teams, external partners and providers, other state agency leadership, Governor’s Office and legislative office, as well as federal agencies. This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

Requirements

• One year of experience performing administrative duties in support of agency projects or programs.
• Qualifying experience would involve data collection and analysis; project evaluation and/or analysis; interpretation and application of laws, rules, and regulations; or similar experience.

Nice To Haves

• Demonstrated experience providing high-quality executive and administrative support, including professional customer service, effective communication, and collaboration with leadership, staff, and diverse internal and external partners using a person-centered approach.
• Demonstrated experience supporting meeting and calendar coordination, including scheduling, agenda preparation, note-taking, document management, and follow-up tracking to support effective communication and decision-making; experience in environments that require navigating a high degree of urgency and confidentiality.
• Ability to interpret, explain, and provide basic guidance on agency procedures, forms, and administrative processes within established policies and frameworks.
• Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment in alignment with agency programs, operations, and administrative requirements.
• Working knowledge of health services administration or public sector operations, with an understanding of how administrative support functions contribute to program effectiveness (experience supporting Medicaid or Health Policy programs is preferred but not required).
• Demonstrated experience managing and coordination internal business and administrative operations, including records management, correspondence tracking, workflow coordination, and support of office procedures.
• Demonstrated attention to detail and organizational skills, including experience reviewing documents for accuracy, supporting compliance activities, and assisting with basic quality assurance or process improvement efforts.
• Proficiency using Microsoft Office applications (Excel, Word, Outlook) and collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet, with the ability to quickly learn new systems and tools.

Benefits

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training opportunities that will help grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees