Medicaid Consultant

Public Consulting Group

2d•Remote

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: Teaching Learning Solutions Data Systems IT Solutions Financial Solutions Equity in Education Equitable Education Recovery Services PCG helps school districts and state agencies across the country support the delivery of health-related services by helping schools access critical Medicaid reimbursement. The Consultant will take a client-centric view and apply a consultative approach while working directly with PCG Education clients, taking ownership for stakeholder engagement with a strong focus on optimizing program returns. This role must effectively integrate capabilities in client management and project management, collaborating with Operations, Product, Program Integrity, and other staff to execute contractual obligations. In addition, the Consultant will focus on growth and retention, ensuring that client relationships are nurtured and maintained for long-term success. While a remote role, it is expected that the successful candidate will reside in the Mid Atlantic area and be able to travel as needed to meet with and support PCG teams.

Requirements

Communication skills (presentation, facilitation, and written)
Collaboration skills (with peers, staff, and clients) and propensity for relationship building
Problem solving skills; using sound judgement as to when an issue should be escalated
Data analysis skills, especially as it relates to optimization opportunities
Professional maturity and ability to put the best interests of the client and PCG above self-interest
Bachelor's degree required, master’s degree a plus
2+ years similar work experience
Demonstrated success working cross-functionally and with diverse stakeholders (both internally and externally)
Track record of producing high quality deliverables for clients
Must be located in the Mid-Atlantic region of the US

Nice To Haves

master’s degree a plus

Responsibilities

Own and manage a client portfolio and cultivate relationships with state agencies and partners
Stay informed and rigorously track federal, state, and local Medicaid School-Based program policies, cultivating subject matter expertise through ongoing education, policy analysis, and collaboration with stakeholders.
Leverage client communication and management tools, structures, and best practices, collaborating with functional areas where needed (e.g., creation and execution of client action plan(s))
Seek continuous improvement throughout the client journey: implementation, adoption, optimization, and expansion
Create partnerships where clients are retained, highly satisfied, and can serve as references
Uphold strong project and change management practices, both internally and externally
Communicate with clients on contract and project deliverables, demonstrating clarity and consistency – be transparent about any potential risks and open to new opportunities
Seek and share feedback about the evolving needs of our clients
Take initiative to evaluate current processes, identify any gaps, and make improvements