Medicaid Community Health Outreach Coordinator – Remote in Mesa County, CO and surrounding areas

UnitedHealth Group • Grand Junction, CO

110d • $23 - $41

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Organize, collect, review and report physical and behavioral health and social information through member home visits and phone outreach, while demonstrating multicultural sensitivity and effective communication skills with Medicaid members. This position follows established safety protocols in the community setting, as well as established preventive and disease management programs for health promotion and education. Deliver culturally appropriate information regarding the availability of health and community resources that will reduce barriers to care. If you reside locally to Mesa, CO, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

• Must possess one of the following: Bachelor's degree in a human services field such as Social Work, Social Sciences, Counseling, Child, Family and Community Services, Early Childhood Development, Guidance and counseling, Home Economics – Child Family Services, Human Development Counseling, Human Service Administration, Human Services, Pastoral Care, Pastoral Counseling, Psychology, Public administration, Rehabilitation, Social Services or Sociology
• Fellow designation from the Academy of Healthcare Management (AHM)
• 4+ years of case management experience
• 2+ years of progressive related experience working with diverse populations, community or faith-based organizations
• Knowledge of health education, motivational strategies, and an empathetic manner working with the underserved
• Reliable transportation and the ability to travel up to 25% within assigned territory to meet with members and providers
• Reside within Mesa or surrounding area

Nice To Haves

• Health care setting experience
• Knowledge of healthcare business
• Knowledge of local area
• Bilingual in English and Spanish

Responsibilities

• Serves as a consultant to care coordination teams
• Respect confidentiality and maintain confidences as described in the UHG Employee Handbook
• Participate in Interdisciplinary care team meetings as indicated
• Serve as community liaison and maintain relationships with key individuals in the community
• Coordinate and perform duties of communicating the mission and role of the organization to community associations, senior groups, ethnic clubs and groups, and churches
• Serve as the direct personal contact in the community to members who are unable to be reached through phone calls
• Conduct member assessments
• Assess the changing needs and condition of the client and communicate this information to all involved Care Coordinators, community partners, physician and other appropriate individuals
• Document assessments, client/family response to care coordination interventions at the time of the encounter
• Educate and assist identified members about behaviors that can enhance their health
• Facilitate access to preventive and disease management health services
• Manage difficult to reach and non-compliant members
• Develop a plan of management associated with health care goals for each member addressing the diverse needs in a culturally appropriate way
• Develop and maintain a report system for outcomes
• Communicate member issues requiring interventions to appropriate departments and providers
• Participate in staff meetings, case conferences and in-services

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees