MEDICAID ANALYST 1-3

State of Louisiana • Baton Rouge, LA

352d • $16 - $21

About The Position

This position is located within the Louisiana Department of Health / Medical Vendor Administration / Eligibility Field Operations / East Baton Rouge Parish. This vacancy is being announced as a Classified position and may be filled as a Probationary appointment or Promotional appointment of a current classified LDH employee. The Medicaid Analyst (MA) is a position responsible for acquiring extensive knowledge of Medicaid policy and procedures and using same to make timely and accurate Medicaid eligibility determinations. The MA is responsible for providing eligibility assistance to members and applicants in the manner of their choosing which may be electronic, by mail, by email, in person, or most often by phone. This position requires competency of web-based programs. Work conditions are a combination of sedentary work on a computer and assistance to members by phone in a call-center format. The ideal candidate is an individual who works independently, is detail-oriented, has excellent customer service skills, can perform routine activities, is attentive to deadlines, and is a team player. Medicaid eligibility is fundamental to the overall Medicaid program, and mastery of eligibility policy and procedure may provide a path for career growth in the health insurance field.

Requirements

• Three years of social services experience; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.

Nice To Haves

• Ability to comply with policies and procedures of the organization.
• Ability to form an opinion objectively and decisively based on relevant information.
• Ability to objectively question, analyze, interpret, and evaluate information.
• Ability to accept and follow directions from those higher in the chain of command.
• Ability to relay information correctly and appropriately.
• Ability to recognize how actions impact perceptions.
• Ability to use technology to further organizational goals.
• Ability to recognize and navigate disagreements in a rational way.
• Ability to control time to increase effectiveness.
• Ability to discover solutions to problems.

Responsibilities

• Make initial and continuing determination of clients' eligibility for all Medicaid programs under close supervision.
• Acquire extensive knowledge of Medicaid policy and procedures.
• Provide eligibility assistance to members and applicants via various communication methods.
• Utilize web-based programs to assist in eligibility determinations.

Benefits

• Special Entrance Rate (SER) for Medicaid Analyst positions.
• Premium Pay Rate for years of service and bilingual applicants.

What This Job Offers

• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees