MEDICAID ANALYST 1-2

State of Louisiana • New Orleans, LA

404d

About The Position

The Medicaid Analyst 1-2 position at the Louisiana Department of Health involves making initial and continuing determinations of clients' eligibility for Medicaid programs. This entry-level role requires close supervision and focuses on providing eligibility assistance to members and applicants through various communication methods, including phone, email, and in-person interactions. The position emphasizes the importance of understanding Medicaid policies and procedures to ensure timely and accurate eligibility determinations, contributing to the overall effectiveness of the Medicaid program.

Requirements

• A baccalaureate degree or equivalent work experience.
• Ability to comply with policies and procedures of the organization and state laws.
• Strong customer service skills and ability to communicate effectively.
• Detail-oriented with the ability to manage time and solve problems.

Nice To Haves

• Experience in customer service or healthcare-related fields.
• Familiarity with Medicaid policies and procedures.

Responsibilities

• Make initial and continuing determinations of clients' eligibility for Medicaid programs under close supervision.
• Provide eligibility assistance to members and applicants through various communication methods.
• Acquire extensive knowledge of Medicaid policy and procedures to make accurate eligibility determinations.
• Utilize web-based programs to assist clients effectively.
• Work in a call-center format to assist members primarily by phone.

Benefits

• Health insurance
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree