Media Systems Engineer II

Take-Two Interactive Software • Novato, CA

62d

About The Position

As a Media Systems Engineer II, you will be responsible for handling, optimizing, and supporting enterprise-level Zoom meeting environments and AV infrastructure to deliver high-quality virtual and hybrid experiences. You will play a critical role in designing, implementing, and maintaining AV systems that support seamless communication and collaboration. This role requires a motivated individual who can work independently and collaboratively across teams, demonstrating strong problem-solving skills and the ability to translate technical details into clear guidance for end users. You will participate in the full project lifecycle, from design and installation through commissioning and ongoing support, ensuring alignment with company standards and client needs. You will also engage in continuous improvement initiatives, research and development efforts, and collaborate with technology partners to push the boundaries of virtual and hybrid event capabilities. Occasional flexible hours may be necessary to provide event support and troubleshooting during critical phases.

Requirements

• Bachelor's degree in IT, Audio Engineering, Media Technology, or related field.
• Validated hands-on experience administering enterprise Zoom environments (Zoom Rooms, Meetings, Webinars).
• Deep technical knowledge of AV systems including DSPs, microphones, audio mixers, PTZ cameras, and AV control systems.
• Solid troubleshooting skills with ability to resolve complex AV and Zoom-related issues under tight deadlines.
• Familiarity with AV system design, installation, commissioning, and integration.
• Working knowledge of AV networking and protocols (Dante, NDI, SMPTE 2110, AES67), and enterprise video transport systems.
• Ability to read and interpret technical drawings and system documentation.
• Proficiency with Windows and Mac operating systems; familiarity with Linux is a plus.
• Experience with AV control and DSP programming platforms such as QSC QSYS or equivalents.
• Knowledge of collaboration tools beyond Zoom, such as Microsoft Teams and WebEx, is a plus.
• Strong communication skills to effectively train end-users and collaborate with technical and non-technical stakeholders.
• Ability to work independently on smaller-scale projects and escalate complex issues appropriately.
• Willingness to participate in on-call rotation and flexible work hours during live event support as needed.

Nice To Haves

• Certifications related to Zoom Rooms, Qsys, Dante, Crestron, or networking (CCNA) are a plus
• Experience with scripting or programming (JavaScript/JSON, Python, Lua) for automation and integration tasks is a bonus.
• Familiarity with live streaming platforms (YouTube Live, Vimeo, OBS Studio) and broadcast workflows is an advantage.

Responsibilities

• Configure, deploy, and administer enterprise Zoom environments, including Zoom Rooms, Meetings, Webinars, and Events platforms, ensuring optimal performance and user experience.
• Handle and troubleshoot AV hardware and software components such as DSPs, microphones, cameras, audio mixers, and control systems.
• Design and install AV system layouts for small to medium-scale projects, adhering to corporate standards and industry best practices.
• Perform on-site setup, commissioning, testing, and troubleshooting of AV systems during project rollouts and live event support.
• Provide technical training and documentation to users on advanced Zoom features and AV best practices, enabling self-sufficiency and minimizing support requests.
• Collaborate closely with IT, facilities, and event teams to integrate AV systems seamlessly with broader enterprise infrastructure.
• Monitor system performance proactively, identify issues, and apply solutions to maintain high availability and quality of AV services.
• Develop and maintain technical documentation, standard operating procedures, and training materials to support continuous knowledge sharing.
• Participate in R&D, beta testing of new Zoom features and AV technologies, and provide feedback to product teams.
• Automate routine configurations and workflows to improve efficiency and repeatability of system setups.
• Support live and hybrid events as technical lead, ensuring detailed AV and media delivery, including handling audio/video equipment, lighting, and streaming.
• Engage with clients and stakeholders to understand technical requirements, offer solutions, and guide project execution with mentorship from senior engineers.

Benefits

• Great Company Culture.
• Growth
• Work Hard, Play Hard.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees