Media and Marketing Internship

Operation Smile • Virginia Beach, VA

3d • Onsite

About The Position

Join our team at the Anthony L. and Hideko S. Burgess Interactive Learning Center (ILC), a brand-new exhibit located at Operation Smile’s Global Headquarters. The ILC serves as a “Window to the World,” allowing visitors to journey alongside our friends who are affected by cleft conditions as they seek the safe surgery and comprehensive care they need and deserve. This immersive experience seeks to educate students, the community, and visitors to Virginia Beach about culture, medicine, geography, and leadership. As a Media and Marketing intern, you will experience contributing to a collaborative communications strategy that supports the Interactive Learning Center storytelling and brand. Additionally, you will support day-to-day operations such as program materials management, event support, and leading virtual and in-person experiences. This is an unpaid internship that runs for a minimum of three months.

Requirements

• Proficiency in Microsoft Office
• High School graduate, some college preferred
• Strong communication skills
• Knowledge of social media platforms and experience with content creation
• Ability to work independently
• Ability to solve problems and research effective solutions
• 1-2 years of customer service or administrative experience preferred
• Creative writing experience preferred
• Ability to commit to a minimum of 10-15 hours per week (more if desired)
• Availability Monday – Friday; typically between the hours of 9:00am to 5:00pm, with occasional availability after hours, as needed for tours/events
• Ability to commute to HQ office in Virginia Beach, VA

Nice To Haves

• 1-2 years of customer service or administrative experience preferred
• Creative writing experience preferred

Responsibilities

• Take photos during ILC tours and events
• Speak with ILC tour guests, collect quotes, testimonials, and feedback from tours and events
• Assist with writing articles for the newsletter
• Collect consent forms from tour guests for photos and publishing; scan and maintain files
• Research social media trends, contribute content for ILC social media and intranet pages, and collect analytics
• Assist with video editing and script writing
• Assist with ILC tours and provide event support

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees