MedEligible Specialist

Allina Health

13d • $26 - $35 • Hybrid

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: 1.0 FTE (80 hours per two-week pay period) 8-hour day shifts (Monday-Friday 8:00am-4:30pm) No weekends Hybrid remote with some travel required MNSure certification required after hire Job Description: Assist patients, authorized representative, power of attorney, guardian and/or spouse with access to financial assistance resources in accordance with regulatory compliance. Maintains patient confidentiality and ensures financial health. Determine eligibility for state, federal and hospital programs and provides assistance, including gathering financial documentation and advocating on behalf of the patient.

Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2+ years of customer service, call center, medical, insurance, or collections experience
• Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment
• Certified Application Counselor (CAC) in the state of Minnesota required within 90 Days

Nice To Haves

• High school diploma or GED
• Associate's or Vocational degree
• 1+ years of health care accounts receivable experience
• 1+ years of experience working with patient advocacy
• Certified Notary Public in the state of Minnesota preferred within 90 Days

Responsibilities

• Applying for Financial Programs Reviews hospital staff referrals and confirm patient’s discharge needs with the social worker, financial counselor, care coordinator and other appropriate hospital staff
• Visits patient’s bedside in hospital room to educate patient on programs they are eligible for, complete appropriate paperwork and serve as a liaison between the patient, hospital staff, state, federal and facility assistance departments
• Collaborates with and verify legal appointment of authorized representative, power of attorney, spouse and/or guardian to obtain additional information for incapacitated patients
• Maintains all documentation and accuracy of patient records
• Administrative Duties Submits process change requests to ensure companywide growth and development
• Assists with new MedEligible staff training
• Assists with the education of new Allina employees from other departments
• De-escalates basic situations including customer needs
• Special projects as directed by leadership
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Paid Caregiver Leave
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED