MedTech Sales & Service Associate

Baxter International • Moorestown, NJ

309d • $76,000 - $114,000

About The Position

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. Every day, Baxter touches the lives of millions of patients and providers worldwide who rely on our essential hospital and products and services! You'll find Baxter's products and therapies on nearly every floor, in almost every hospital worldwide, in clinics and in the home! Baxter's employees are building upon our rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most. A Medical Technology (MedTech) Sales & Service Associate is a professional who generates service revenue by selling medical devices, equipment, or software to healthcare providers, such as hospitals, clinics, and physician offices. They work closely with clients to understand their needs, demonstrate the benefits and features of the products being sold, and provide solutions that meet their requirements.

Requirements

• In lieu of degree, 6+ years working with medical devices/FDA supervised products in a hands-on environment required.
• Ability to travel up to 70 - 75%.
• Valid driver's license and driving record that meets company standards and state requirements.
• Strong technical knowledge of medical devices, equipment, or software.
• Strong ability to build relationships with healthcare providers.
• Knowledge of the company's products and services, as well as the competition, is crucial.
• Ability to close deals and meet fee for service sales targets.
• Knowledge of the healthcare industry, including regulations, trends, and market developments.
• Strong problem-solving and analytical skills and the ability to understand client needs and provide solutions.
• Strong organizational and time management skills, including the ability to prioritize tasks and meet deadlines.
• Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients.
• Strong computer skills, including proficiency in Microsoft Office and CRM software.
• Strong ethical standards and a commitment to providing high-quality service to clients.
• Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing.

Nice To Haves

• Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field.
• Certifications in sales or healthcare may also be beneficial.
• Experience in a sales role, preferably in the medical technology industry.

Responsibilities

• Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner.
• Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers.
• Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold.
• May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices.
• Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently.
• Conducting product demonstrations and presentations to healthcare providers.
• Providing technical support and guidance to healthcare providers during the fee for service sales process.
• Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs.
• Delivering quotes to healthcare providers.
• Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed.
• Demonstrated success in connecting and building relationships with healthcare providers.
• Able to understand the technical needs of healthcare providers and provide solutions that meet their requirements.
• Work independently as well as in a team environment.
• Work cross collaboratively with SOM, Sales, Service Team and/or the Customer to resolve issues and improve service.
• Ensure team compliance to all company policies and procedures.

Benefits

• Medical and dental coverage that start on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

What This Job Offers

• Industry: Miscellaneous Manufacturing
• Education Level: No Education Listed