MedTech Field Service Engineer

IQVIA Holdings-posted 2 months ago
$27 - $29/Yr
Full-time
New Orleans, LA
5,001-10,000 employees
Professional, Scientific, and Technical Services
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Our MedTech Field Service Engineer experiences a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Please Note: This is a 100% travel position. Local, Regional and National travel required.

  • Provide ongoing communication and customer support to on-site hospital staff.
  • Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
  • Conduct routine checks and records data from product tests after installation and configuration.
  • Document and submit daily data while maintaining high standards of product support quality documentation.
  • Full-time commitment requires travel locally, regionally, and nationally.
  • Assignment-based schedule with 40 hour commitment per week and overtime as needed.
  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
  • Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
  • Professional business acumen and effective communication skills required.
  • Self-motivated individual who can work independently or collaboratively within a team, required.
  • Strong time management and organizational skills to ensure on-time completion of project assignments.
  • An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
  • Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
  • Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.
  • Background in biomedical, networking, military, or field-based technician roles
  • Experience working in a technical role within a healthcare environment.
  • Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
  • This position is not eligible for our Medical Benefits.
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