Med Spa Receptionist

Viva Med Spa & Wellness • Cranston, RI

388d • $41,600 - $41,600

About The Position

The Med Spa Receptionist at Viva Med Spa & Wellness is responsible for providing exceptional customer service, managing front desk operations, and building relationships with clients. This role is pivotal in ensuring a smooth flow of spa operations and enhancing the overall client experience in a luxury medical spa environment.

Requirements

• 1 year of customer service experience required.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Good time management skills.
• Ability to interpret instructional documents such as safety rules and procedure manuals.

Nice To Haves

• 1 year of medical terminology experience preferred.
• 1 year of computer skills preferred.

Responsibilities

• Build and maintain relationships with customers to deliver exceptional service.
• Schedule treatments and maintain a smooth flow of spa operations during shifts.
• Illustrate the benefits of services to develop customer loyalty.
• Present and sell products and services professionally through product knowledge.
• Assist patients with financial information regarding funds, membership balances, and rewards.
• Respond promptly to communications via email, text, and phone.
• Perform front office inventory to ensure all materials are stocked for operations.

Benefits

• Opportunities for growth with career paths and paid training.
• Generous performance-based bonuses.
• Health, vision, and dental insurance.
• 401k with matching contributions.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed