Med Spa Manager

Blu Ice MedspaWoodbury, MN
379d$34,231 - $34,750

About The Position

The Spa Manager will oversee the daily operations of Blu Ice Medspa, ensuring exceptional customer service and effective retail management. This role requires strong leadership skills to manage staff, maintain high service standards, and drive sales through strategic initiatives.

Requirements

  • Proven experience in retail management or a similar supervisory role within the spa or wellness industry.
  • Strong leadership abilities with experience in team management and development.
  • Proficiency in cash register operations and basic math skills for financial transactions.
  • Excellent communication skills with a focus on providing outstanding customer service.
  • Knowledge of retail sales strategies and the ability to apply retail math concepts effectively.
  • A passion for wellness, beauty, and spa services is highly desirable.
  • Ability to work flexible hours, including weekends as needed.

Responsibilities

  • Supervise and lead a team of spa professionals, providing guidance and support to ensure a cohesive work environment.
  • Manage daily operations including scheduling, inventory management, and cash register functions to maintain efficient workflow.
  • Develop and implement training programs for staff to enhance their skills in customer service, product knowledge, and sales techniques.
  • Utilize retail math to analyze sales data and develop strategies to meet or exceed sales goals.
  • Foster a positive atmosphere that encourages teamwork and collaboration among staff members.
  • Maintain high standards of cleanliness and organization within the spa environment.
  • Address customer inquiries and concerns promptly to ensure satisfaction and retention.
  • Collaborate with upper management on marketing initiatives to promote spa services and products effectively.

Benefits

  • Employee discount
  • Flexible schedule
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