Med Spa Manager

California Dermatology InstituteLos Angeles, CA
400d$71,026 - $150,000

About The Position

The Cosmetic Operations Manager at California Dermatology Institute is responsible for overseeing the daily operations of the cosmetic line of business. This role emphasizes exceptional customer service, effective staff management, and strategic sales initiatives to enhance client experiences and optimize profitability.

Requirements

  • Proven experience in a managerial role within the spa or wellness industry is preferred.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Proficiency in cash handling and retail math to manage financial transactions effectively.
  • Excellent negotiation skills to work with vendors on pricing and contracts.
  • Multilingual abilities are a plus, enhancing communication with diverse clientele.
  • A background in sales is beneficial for promoting services and achieving business goals.

Responsibilities

  • Oversee daily operations of the cosmetic line of business, ensuring high standards of service and cleanliness.
  • Manage staff schedules, training, and performance evaluations to foster a positive work environment.
  • Handle cash transactions accurately and efficiently, maintaining financial records in compliance with company policies.
  • Develop and implement sales strategies to promote spa services and products effectively.
  • Negotiate pricing with vendors and manage inventory levels to optimize profitability.
  • Ensure compliance with health and safety regulations within the spa environment.
  • Address client inquiries and concerns promptly to maintain customer satisfaction.
  • Collaborate with marketing teams to promote special events, packages, and services.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
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