Med Spa Front Desk Coordinator

Diamond Accelerator • Tyler, TX

24d

About The Position

Now Hiring: Front Desk / Patient Care Coordinator – Tyler, TX (Full-Time) High-Energy • Customer Service Focused • Sales & Growth Driven Are you passionate about beauty, wellness, and creating exceptional patient experiences? Our fast-growing, luxury Med Spa in Tyler, TX is looking for a full-time Front Desk / Patient Care Coordinator to be the face of our practice and help drive our next level of growth.

Requirements

• High-energy, polished, and people-first
• Thrives in a fast-paced aesthetic or wellness environment
• Strong customer service skills with a natural ability to connect with people
• Sales-minded with a passion for helping patients choose the right services
• Reliable, proactive, organized, and detail-oriented
• Tech-comfortable (EMR, scheduling software, texting platforms, etc.)
• Full-time — must be available weekdays and occasional Saturdays

Nice To Haves

• Experience in med spa, spa, plastic surgery, dermatology, salon, or hospitality is a plus

Responsibilities

• Provide a warm, welcoming, high-energy first impression for every patient
• Manage check-ins, check-outs, scheduling, confirmations, and patient flow
• Deliver exceptional customer service that aligns with our luxury brand
• Educate patients on services, memberships, promotions, and skincare
• Drive revenue by supporting rebooking, product sales, and service add-ons
• Maintain a clean, organized, professional front-of-house environment
• Support providers and leadership with day-to-day operational tasks
• Help create a positive, upbeat culture where patients feel valued and cared for

Benefits

• Competitive hourly pay
• Sales commissions & product bonuses
• Employee discounts on treatments & skincare

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed