Med. Office Ast. - UP Fam Med (R00038903)

University of Mississippi Medical CenterJackson, MS
408d

About The Position

The Medical Office Assistant at the University of Mississippi Medical Center plays a crucial role in supporting physicians and healthcare providers by managing clerical, financial, and general medical office operations within an ambulatory practice. This position involves a variety of tasks aimed at ensuring smooth clinic operations, including patient interaction, administrative duties, and adherence to medical protocols.

Requirements

  • High School Diploma/GED required and completion of a formal medical office assistant or equivalent training program, such as Certified Medical Assistant, Emergency Medical Technician, or Licensed Practical Nurse with no clinic experience.
  • High School Diploma/GED required and two (2) years experience in a healthcare setting.

Nice To Haves

  • Knowledge of general medical office procedures
  • Good telephone skills
  • Excellent customer service skills
  • Ability to type 35 wpm
  • Demonstrated knowledge of Microsoft Word
  • Interpersonal skills to interact with patients and staff
  • Verbal and written communication skills
  • General understanding and application of basic accounting principles.

Responsibilities

  • Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
  • Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
  • Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
  • Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
  • Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.
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