Med Info Pharmacist I- RTP or Wilmington, NC

Life Technologies • Morrisville, NC

409d

About The Position

The Med Info Pharmacist I position at Thermo Fisher Scientific involves providing technical and medical information related to pharmaceutical or device products. The role requires high-quality customer service, analyzing inquiries, documenting interactions, and adhering to organizational and regulatory guidelines. The pharmacist will engage with internal and external clients, resolve complex inquiries, and maintain knowledge of corporate policies and procedures.

Requirements

• Bachelor's degree in Pharmacy or equivalent relevant qualification.
• Previous experience providing knowledge, skills, and abilities to perform the job (comparable to 5+ years).
• Excellent verbal and written communication skills.
• Proficient computer and keyboarding skills.
• Good interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to interpret complex medical and technical information.

Nice To Haves

• Fluency in a second language may be required.
• Organizational and time management skills.

Responsibilities

• Respond accurately and professionally to technical and medical information inquiries via phone, email, internet, or mail.
• Process fulfillments and provide clinical trial information or after-hours on-call support.
• Analyze caller's questions to formulate accurate and concise responses using client-approved resources.
• Record inquiries and interactions in appropriate databases following organizational, client, and regulatory guidelines.
• Identify, record, and triage adverse events and product complaints according to guidelines and provide follow-up support as needed.
• Maintain thorough knowledge of project and corporate policies, client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
• Work closely with internal and external client contacts to resolve complex inquiries.
• Research medical literature and draft responses for advanced clinical conversations.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees