Med Care Manager

Sunrise Senior Living • Raleigh, NC

20h • Onsite

About The Position

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. You will build meaningful relationships with residents, their families, and team members, gaining joy in serving others and deep fulfillment in your work. Sunrise Senior Living has been certified as a Great Place to Work® by Activated Insights for the 8th time. The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. This includes administration and documentation of medications, and providing resident care while upholding the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors,” in accordance with federal, state/provincial, and local laws, standards, regulations, and Sunrise Senior Living policies.

Requirements

• Ability to make choices and decisions and act in the resident’s best interest
• Ability to react and remain calm in difficult situations
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and level of understanding
• Demonstrate good judgment, problem solving and decision-making skills
• High School diploma/GED accepted and may be required per state/provincial regulations
• Maintain certifications where appropriate per state/provincial regulations
• Maintain CPR and First Aid certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations
• Must be at least 18 years of age
• Desire to serve and care for seniors
• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

Nice To Haves

• Previous experience working with seniors preferred

Responsibilities

• Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.
• Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents.
• Receive medication updates from Resident Care Director (RCD) or Wellness Nurse.
• Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse).
• Ensure that medications are passed according to times and utilizing the mobile med cart.
• Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses.
• Maintain confidentiality of all resident information including resident medication among other residents.
• Report all resident concerns and unavailable medications, made while administering the medication, to the RCD or Wellness Nurse.
• Restock medication cart after all medication passes.
• Assist in checking medication regardless of packaging system.
• Assess the residents to determine need for “as needed medication” and appropriately document and report to supervisor.
• Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies.
• Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
• Follow re-fill process for medications and notify RCD or Wellness Nurse if a new prescription is needed.
• Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service.
• Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns, history, and basic human needs.
• Practice routinely good standard care precautions of cleanliness, hygiene, and health.
• Notify RCD of any resident and/or family concerns.
• Attend and actively participates in daily Cross Over meetings facilitated by the LCM.
• Participate in the development of the Individualized Service Plans (ISP).
• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Report all accidents/incidents immediately.
• Report all unsafe and hazardous conditions/equipment immediately.
• Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.
• Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.
• Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
• Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.
• Ensure oxygen tanks are stored safely, exchange guest/resident’s tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.
• Participate as a member of a team and commit to working toward team goals.
• Demonstrate in daily interactions with others, our Team Member Credo.
• Commit to serving our residents and guests through our Principles of Service.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team., Cross Over, Medication Technician, and others as directed by the Supervisor/Department Coordinator.
• Attend regular training by RCD and neighborhood coordinators.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• Discretionary and/or non-discretionary bonuses (eligibility depends on position, plan/program, and performance)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees