Med Admin Tech
About The Position
Assist nursing staff, providers (APRN and/or Psychiatrist), and Chief Medical Officer (CMO) with managing day-to-day clinic responsibilities in a fast paced, open access environment. Establish a helping relationship and effectively communicate with patients and/or guardians in a behavioral health outpatient setting. Complete and document vital signs, height, and weight, when needed. Obtain and document necessary information from patients and/or guardians to ensure the Electronic Health Record (EHR) is updated with correct information. Stage documentation, as required, in EHR. Answer and route calls and messages. Complete urine drug screens (UDS), when needed. Review treatment/service plan, on behalf of provider, demonstrating a thorough understanding of cultural issues and privacy rights. Respectful and effective interaction with patients, natural/paid supports, co-workers, and other stakeholders. Review and monitor information in the EHR to ensure accuracy. Document contact attempts, interactions, etc. with patients, guardians, referral source, etc. appropriately in the EHR. Assist team with monitoring caseload and attempt to re-engage patients by phone who are due for routine appointments
Requirements
- High School Diploma or equivalent.
- Minimum two (2) years medical or behavioral health experience.
- Licensure, certification, registration are current including continuing education requirements.
- Ability to pass a level II Background clearance and drug test.
- Valid FL drivers’ license, insurance, and safe driving record.
- CBHC New Hire Orientation (NHO) completed within first two (2) months of employment.
- Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
- Ability to use a computer.
- Attention to detail.
- Ability to work independently and as part of a team, in collaboration with other community partners.
- Ability to manage stressful situations and display appropriate work demeanor and boundaries.
- Ability to demonstrate excellent customer service.
- Strong oral and written communication skills.
- Ability to perform repetitive tasks.
- Ability to sit or stand for extended periods.
- Ability to safely operate a motor vehicle in all driving conditions.
- Ability to lift up to 10 pounds.
Nice To Haves
- Experience working with a co-occurring population preferred.
Responsibilities
- Assist nursing staff, providers (APRN and/or Psychiatrist), and Chief Medical Officer (CMO) with managing day-to-day clinic responsibilities
- Establish a helping relationship and effectively communicate with patients and/or guardians
- Complete and document vital signs, height, and weight, when needed
- Obtain and document necessary information from patients and/or guardians to ensure the Electronic Health Record (EHR) is updated with correct information
- Stage documentation, as required, in EHR
- Answer and route calls and messages
- Complete urine drug screens (UDS), when needed
- Review treatment/service plan, on behalf of provider
- Respectful and effective interaction with patients, natural/paid supports, co-workers, and other stakeholders
- Review and monitor information in the EHR to ensure accuracy
- Document contact attempts, interactions, etc. with patients, guardians, referral source, etc. appropriately in the EHR
- Assist team with monitoring caseload and attempt to re-engage patients by phone who are due for routine appointments
Benefits
- Career Growth Opportunities: We invest in our leaders!
- Full-time Dental, vision, health, and life insurance.
- Employee Assistance Program (EAP).
- Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
- Paid Time Off (PTO).
- 11 paid holidays.
- Must meet eligibility requirements
- 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
- Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
